Job Description & How to Apply Below
Languages:
English
Education:
College/CEGEP
Experience:
1 year to less than 2 years
On site:
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Provide business systems, network and Internet support to users in response to identified difficulties
Experience and specialization
Computer and technology knowledge
Enterprise resource planning (ERP) software
Microsoft Dynamics NAV
Additional Information
Transportation/travel information:
Public transportation is available
Work Conditions and Physical Capabilities
Attention to detail
Personal Suitability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Team player
Benefits
Health Benefits
Dental plan
Health care plan
Financial Benefits
Pension plan
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