Job Description & How to Apply Below
Our company is seeking an Publisher Onboarding Specialist to support the successful and efficient onboarding of new publisher partners. This role plays a critical part in ensuring publishers are set up efficiently, accurately, and positioned for long-term success.
In this role you will work cross-functionally with the Account Management, Technical Solutions, Yield Operations, and Product teams to guide publisher partners from contract signature through go-live and initial performance validation.
Key Responsibilities
- Support onboarding execution for newly signed publishers, including site audits, ad unit recommendations, implementation coordination, and launch readiness
- Assist with pre-launch validation checks, ensuring all required ad placements, tag integrations, ad partner implementations, and configuration requirements are completed accurately prior to launch
- Execute post-launch QA reviews to confirm ad units are firing correctly and identify any issues related to loading, rendering, or performance
- Escalate technical or performance related issues to the appropriate internal teams and track through resolution
- Maintain accurate onboarding documentation, including implementation notes, internal guides, and launch records
- Partner closely with the team Lead to ensure onboarding timelines, accuracy, and deliverables are met
- Support a clean and consistent handoff to Account Management following successful onboarding and validation
Qualifications
- 1-2 years of experience in digital media, ad tech, or a related field
- Familiarity with programmatic advertising concepts (e.g. Google Ad Manager, Header Bidding, SSPs)
- Strong organizational and project management skills with the ability to manage multiple onboarding timelines simultaneously
- Detail-oriented with a focus on execution accuracy and process adherence
- Comfortable working cross-functionally with technical and non-technical teams
- Strong communication skills, both written and verbal
Nice to Have
- Experience working with Google Ad Manager
- Exposure to Prebid, Amazon TAM/APS, or other header bidding solutions
- Experience with CRM or project management tools such as Hubspot or Clickup
- Basic understanding of web technologies (HTML, JavaScript)
What Success Looks Like in This Role
- Publishers are consistently launched on time with minimal issues
- Onboarding handoffs are seamless and well documented
- Early performance trends meet or exceed expectations
- Continuous improvements are identified and implemented across the onboarding workflow
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