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Job Description & How to Apply Below
Elevate your IT career with TLC Solutions as a Systems Administrator in Langley, BC. This role combines technical expertise with client interaction to resolve Tier 2 support issues while mentoring team members.
In this frontline position, you will manage client support requests, troubleshooting hardware, software, and communication devices. The ideal candidate will thrive in the Managed Service Provider industry, demonstrating expertise in Windows Server, networking, and Microsoft 365. Your communication skills and passion for IT will play a crucial role in fostering a collaborative work environment while mentoring junior team members.
Key Responsibilities:
• Resolve Tier 2 support issues efficiently
• Investigate user alerts and support requests
• Set up hardware including servers and networks
• Monitor client issues and identify patterns
• Educate users on best technology practices
Requirements:
• 4+ years in IT support or education
• Relevant certifications like Network+ or CCNA
• Strong networking experience required
• Proficient in Windows Server and Microsoft 365
• Valid Class 5 Driver's license and clean record
Apply your IT skills and client-focused approach at TLC Solutions in Langley, BC.
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