Team Administrator, Commercial

Who We Are  We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people.

Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion.
What We’re Looking For  Are you looking to jump start your career in commercial insurance? If you’re a self‑motivated, detail‑oriented individual seeking growth opportunities and a team‑oriented culture – YOU can be our next Team Administrator in our Commercial Division. This position will be based out of our Langley‑Willowbrook office.
Requirements   A Level 2 insurance license is required; however, if you’re not fully licensed, we’ll support you in gaining the certification as part of your career development with us.
Demonstrates excellent customer service skills.
Strong attention to detail and accuracy.
Strong communication skills, both written and verbal.
Intermediate MS Office knowledge, with focus on Excel and Word.
You enjoy working in a fast paced, client‑focused environment.
A Day in the Life   Provides exceptional customer experience working with various Production teams.
Follows HUB Service Guidelines.
Processes all documentation according to HUB workflows.
Formally corresponds with customers and insurers.
Manages account reconciliation working with Accounting team.
Maintains accuracy of electronic files.
Reviews and ensures accuracy of policy documentation from insurers.
Abeyances and follow‑up for outstanding information & documentation.
Reviews and prioritizes all assigned tasks on a daily basis including mail, emails, abeyances/activities.
Provides back‑up support for other departments and Reception on an as‑needed basis.
Continues professional development in order to enhance skills and abilities.
Where This Can Take You  We invest in our employees! We offer hands‑on coaching and mentorship, alongside extensive training to ensure you succeed, today and tomorrow. Your journey with HUB can open doors to a diverse, rewarding career within the insurance industry and beyond!

What We Offer   Competitive compensation.
Company matching RRSP contributions.
Tuition financing and career‑related training and development.
Customizable flexible benefits options for you and your family.
Mental and physical wellness initiatives.
A positive, collaborative and team‑oriented environment.
Ongoing personal and career development.
Our Culture Starts with You  We are looking for SELF‑STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business. We want you to be INNOVATIVE and open to sharing your ideas. You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues. You are a TEAM PLAYER who positively impact those around them;
We MOTIVATE each other to GROW TOGETHER. You work with a high degree of INTEGRITY and ACCOUNTABILITY.
Department Account Management & Service

Required Experience:

1‑2 years of relevant experience.
Required Travel:
No Travel Required.
Accessibility  We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRe This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
About HUB International  Hi, we’re HUB. In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected. When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support. And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.
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