Receptionist, Insurance

Position: Receptionist (18-month fixed term contract)
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Company Background Our roots derive from a long serving sports, entertainment and lifestyle insurance provider and we have grown to encompass a wide range of niche and specialty products including inland marine, aviation, marine, specialty casualty, accident and hard-to-place property.
Special Risk Insurance Managers is looking to add to our growing team with a receptionist(18-month fixed term contract position).
This position is suitable for those without any industry knowledge, but who hold previous reception experience.
This position is based in-office 5 days per week as part of a small core group of full-time in-office staff.

Essential Duties & Responsibilities:

Reception – answering & transferring calls (multiple lines)
Accepting deliveries & preparing packages for pick-up as required
Maintain accurate workstation equipment logs based on inventory
Workstation equipment intake, distribution & testing at instruction of IT team
Process/typing a variety of insurance related documents
Process policy changes, certificates & endorsements as required
Assist underwriting & senior teammates with servicing files & attaching pertinent information to files
Daily mail delivery to post office
Communicate internally & externally via telephone, email or other methods
Clerical duties, such as electronic filing & maintenance of records
Minimum Job Qualifications & Key Personal Attributes:
Experience running a multi-line switchboard
Strong organizational & time management skills to complete assignments effectively and within structured timelines
Strong writing/language & communication skills
Keen eye for detail
Interest in being involved with community outreach and company culture
Understanding of Microsoft Office Suite, Microsoft Office 365 & Google Drive is an asset
High school diploma or equivalent
Customer service experience – positive & professional communication skills
Reliable transportation – we are conveniently located near Carvolth Exchange in Langley if you rely on transit
Prior insurance industry knowledge is an asset, but not required
What SRIM has to offer:
A fulfilling company culture that provides personal support & mentorship, professional growth & career advancement opportunities
A positive & collaborative environment where an entrepreneurial mindset thrives
Teammates are rewarded on performance & achievement of goals
Opportunities to support & volunteer in our communities
We encourage and subsidize continuing education & professional designations related to your position and the organization
Employee Assistance Program available from Day 1 facilitated through Lyra Health
Extended medical, dental & vision benefits through Canada Life
Teammate Stock Purchase Plan through our parent company Brown & Brown, Inc. (BRO)
RRSP Matching Program facilitated through Canada Life
All required equipment is provided
Job Type: Fixed Term Contract-18 Months (37.5 hrs/week Monday-Friday)

Location:

Langley (in-office) - must reside in Metro Vancouver/Fraser Valley and have access to reliable transportation

* Only those applicants selected for interview will be contacted
* Pay Range 40000 - 45000 Annual Actual salary will be determined based on qualifications, experience, and work location. Package may include base pay, commissions, and/or bonuses.
Employee Benefits & Total Well‑Being  At Brown & Brown Canada, we go beyond traditional benefits by supporting the total well‑being of our teammates—physically, financially, and personally. This commitment is reflected in our culture and leadership. In 2026, Brown & Brown Canada. was recognized as one of the Best Workplaces™ in Canada and a Best Workplace™…