Program Manager; Temporary

Position: Program Manager (Temporary Contract)
Encompass Support Services Society is an accredited, non-profit organization that provides a wide range of programs and support services in Langley and Aldergrove for over 25 years. We help to build strong, sustainable communities by offering inclusive, accessible services tailored to meet the changing needs of the individuals and community we serve.

At Encompass, we are committed to a journey towards cultural humility and safety; for the well-being of those we serve and those, we work along-side. We gratefully acknowledge that the programs, services and offices of Encompass are on the unceded, sovereign Indigenous lands of the Coast Salish People. This includes the territories of Kwantlen, Katzie, Matsqui and Semiahmoo First Nations. We also acknowledge the Diverse First Nations, Inuit, and Métis who make Langley their home.

Our purpose is to strengthen the health and vitality of community by identifying and responding to community needs, collaborating to enhance the lives of those we serve, while cultivating effective and sustainable partnerships.

Our vision is to empower individuals, to connect people, and to enrich lives. We value Integrity, Inclusion, Collaboration, and Community.

Our programs and supports are designed to build new skills, to foster healthy, productive lifestyles and to improve access to services within our community. Services are low-barrier, all-inclusive and at no cost to participants. Annually, we provide services to over 2500 individuals and families.

The Opportunity
The Program Manager in collaboration with the leadership team is responsible for supporting the direction, development and service delivery for Encompass’ services. Reporting to the Executive Director(s), this role provides leadership at Encompass, actively setting the tone for the culture of the organization and centering Encompass’ values, mission and vision in all decision making. The Program Manager is responsible for the oversight and coordination of daily activities and services in a manner consistent with legal/statutory requirements and organization policies/goals/objectives.

JOB POSTING #:  Foundry Program Manager
DATE:
October 14, 2026
POSITION:
Temporary, Full –Time
CONTRACT END DATE:
September 15, 2028
HOURS OF WORK: 30 per week
SALARY RANGE:
Grid 16: $41.48 - $43.81 (Hourly) – Depending on experience & qualifications
BENEFITS:
Not eligible
VACATION:
As per ESS policy
ANTICIPATED

START DATE:

TBD
CLOSING:
Open until filled

Some Core Responsibilities

Provides leadership to programs to ensure program/service delivery is consistent with organization’s mandate, policy & procedures, accreditation, contractual, budgetary and other requirements by methods such as: assessing and resolving program/service issues; developing plans and strategies to achieve objectives; and determining requirements for assigned programs/projects;

Provides direct participant care or best practice guidance when needed;

Available for crisis interventions, debriefing, and consultation.

Ensures statistical and program reporting is accurate, timely and complete for submission to funders;

Prepares and reviews reports, makes presentations, and maintains a current awareness of developments in assigned service/program areas and across the organization;

Leads evaluation procedures in assigned programs/services and takes the lead in developing annual program outcome and performance reports. Reviews feedback, standards, procedures and protocols to determine opportunities for quality improvement. Provides recommendations for improved service delivery and input on how to reduce gaps and barriers in services. Ensures accreditation requirements are met, as applicable;

Provides direction, supervision, guidance, expertise, policy and technical support…