QFS Supervisor

About Us !
As part of the largest baking company in the world, Bimbo Canada is a leading producer and distributor of packaged fresh bread, bakery products and snacks. We produce and distribute more than 1,000 products across; 18 brands Canadians know and trust, like Dempster's®, Villaggio®, POM®, Bon Matin®, Stonemill®, Natural Bakery®, Takis®, Thomas'®, Little Bites™, Vachon®, Hostess® and more. In business for more than 110 years, the company operates 15 bakeries and employs approximately 4,000 associates across Canada.

Bimbo Canada creates value by being at the forefront of manufacturing and service delivery innovation in the baking industry through the continued improvement and refinement of its supply‑chain network while serving major grocery chains, retail outlets and food service operations across Canada. At Bimbo Canada, we’re more than just a bakery - we’re a family dedicated to baking delicious moments for millions.

Our beliefs are the foundation of our success, and we’re looking for people who share our commitment to excellence.
Hiring Requirements   The QFS Supervisor must demonstrate leadership values and have strong organizational, analytical, problem solving, and communication skills. The QFS Supervisor must identify and help take action to ensure Superior Quality Always of our products.

Key Responsibilities     Ensures right tools, systems and methods are used by QFS team and plant personnel to always deliver SQA and safe products.
Monitors and verifies that the plant’s master training file is effective, and all associates go through all required training in a timely manner.

Ensure that training on quality and food safety programs includes quality or food safety trends specific to the plant from previous year(s).
Monitors supplier and ingredient non-conformance system to ensure follow-up from suppliers. Involves internal stakeholders and escalates if issues are not being resolved to prevent the recurrence of non-conformities.
Has an excellent understanding of the GB Global QFS Standards. Verifies the quality and food safety documentation is up to date at plant level, including product specifications and formulas.
Monitors and verifies compliance by a thorough review of all records, including GB standard assessments linked to our quality and food safety system.

Follows up accordingly in case of non-conformances to ensure plans/CAPA are issued for each.
Conducts periodic internal audits related to the food safety and quality system of our plants, Supplier and Co Manufacturing plants (if needed). Lead the plant team during internal, third party or government inspections and audits.
Actively engaged in Corporate Product scoring. Ensures CAPA are complete and effective for red and yellow scores.
Promotes culture of the continued improvement for the KPIs, day to day activities connected to QFS.
Promotes sharing QFS best practices amongst the BC bakeries.
Follow up of plant customer and consumer complaints. Drives reduction and elimination of consumer complaints trends.
Participates in investigations to determine and address root causes during FSI, quality failures, vendor (ingredient & packaging) related incidents, to assure proper investigation, root cause analysis and resolution.
Participates in QFS Projects that involve cross functional teams for BC.
Provides coaching, mentoring and training to plant associates to achieve plant QFS Goals.
Shares QFS KPI with cross functional team as per assigned frequencies. Drives improvements based on the KPI results with responsible functions.
Interaction with customers (i.e Food Service and Retailers) to drive improvements and resolve any potential QFS concerns.
Experience & Education     Minimum 5 years’ experience in Food Quality Assurance…