Casual​/On-Call Child and Youth Support Worker

Key Responsibilities

• Ensures that the living environment for program participants is trauma informed, inclusive, comfortable, non‑judgmental and reflective of cultural practices.
• Engages in supportive conversations and provides emotional support to program participants on a one‑to‑one and/or group basis.
• Engages with program participants to ensure personal needs are met by promoting life skills such as basic personal hygiene, preparing healthy and nutritious meals, and access to community resources.
• Ensures the home environment is safe.
  • Ensuring cupboards containing biohazardous materials, medications, sharps or cleaners are secured and accounted for.
  • May be required to complete room, bag or personnel checks to ensure safety of youth, staff and home environment.
  • Records, reports and responds to potential health and safety risks within home.
  • Completes and reports sharps counts once per shift.
  • Performs a minimum of two safety checks for program participants and ensures proper documentation is completed (during overnight shift).
• Responds to emergencies in accordance with established policies and procedures, including proper notifications (supervisor, MCFD, other professionals, etc.).
• Adapts communication and non‑verbal approaches to meet the needs of program participants and team members.
• Ensures that logbooks and other documentation such as case notes and incident reports are legible and completed as per program expectations; completes notifications for incidents as required (AWOL/Missing Person’s reports, etc.).
• Provides transportation and accompanies program participants to support them in attending appointments and healthy community activities.
• Performs housekeeping duties in support of health and safety regulations, which may include vacuuming, dusting, emptying garbage, sanitizing, cleaning and laundry, and reporting maintenance needs to the supervisor.
• Monitors program participant’s medications in accordance with established policy, guidelines and training.
• Performs other related duties as required.

• Education and Knowledge
  • Certificate/Diploma in a related human/social service field.
  • Education and experience utilizing trauma‑informed practice.
• Training and Experience
  • Two (2) years recent related experience, or an equivalent combination of education, training and experience.
  • Current First Aid certification.
  • Food Safety certificate.
• Skills and Abilities
  • Working knowledge of computers (Microsoft Word, Excel, Teams).
  • Strong verbal and written communication skills.
  • Effective problem‑solving, conflict resolution, crisis intervention and de‑escalation skills.
  • Flexibility, resourcefulness and good time‑management skills.
  • Ability to perform tasks involving physical activity, including lifting and bending.
  • Adaptability to a changing environment.
  • Demonstrated knowledge and application of trauma‑informed and culturally safe principles of care.
  • Effective listening skills that promote communication and a cooperative approach to problem solving and decision‑making.
  • Ability to work effectively with others in a multicultural setting, both independently and as part of a team, including understanding the frameworks of other disciplines.
  • Knowledge of systemic issues and risk factors facing under‑represented, racialized, neurodiverse, 2
    
    SLGBTQIA+ individuals and communities.
  • Maintains professional integrity and confidentiality.
  • Strong professional and personal boundaries.
• Other Information
  • Valid BC Class 5 driver’s license, reliable vehicle, business insurance and acceptable driver’s abstract (mileage paid for work use).
  • Police information check and MCFD background clearance.

We encourage applications from persons with historical and/or current barriers to equity, who will work respectfully within an inclusive organization and diverse community.