Youth and Family Support Worker

Encompass Support Services Society is an accredited, non-profit agency that provides a wide range of programs and support services in Langley and Aldergrove for over 25 years. We help to build strong, sustainable communities by offering inclusive, accessible services tailored to meet the changing needs of the individuals and community we serve.

At Encompass, we are committed to a journey towards cultural humility and safety; for the well-being of those we serve and those, we work along-side. We gratefully acknowledge that the programs, services and offices of Encompass are on the unceded, sovereign Indigenous lands of the Coast Salish People. This includes the territories of Kwantlen, Katzie, Matsqui and Semiahmoo First Nations. We also acknowledge the Diverse First Nations, Inuit, and Métis who make Langley their home.

Our purpose is to strengthen the health and vitality of community by identifying and responding to community needs, collaborating to enhance the lives of those we serve, while cultivating effective and sustainable partnerships.

Our vision is to empower individuals, to connect people, and to enrich lives. We value Integrity, Inclusion, Collaboration, and Community.

Our programs and supports are designed to build new skills, to foster healthy, productive lifestyles and to improve access to services within our community. Services are low-barrier, all-inclusive and at no cost to participants. Annually, we provide services to over 2500 individuals.

The Opportunity
We are currently looking for self-directed, engaging, empathetic Youth and Family Support Worker to support our Youth and Family Programs. Reporting to the Youth and Family Coordinator, this position will provide support services to clients through assessing, educating, networking and engaging clients in activities that build strength, confidence and resiliency. This position will also include supporting Youth engaged in the justice system and other duties as required including parent teen mediation.

JOB POSTING:

- YFSW Temp

DATE:
September 09, 2026

POSITION:
Youth and Family Support Worker

Temporary role – until March 31, 2027

This position requires Union membership – BCGEU

SALARY RANGE: CSSEA Wage Grid 12, Step 1: $29.17 hourly

HOURS OF WORK: 37.5 hrs per week

VACATION:
As per collective agreement

LOCATION:

6275B 203 Street, Langley, BC

ANTICIPATED

START DATE:

ASAP

REPORTS TO:

Program Coordinator

CLOSING DATE:
Open until filled

Some Key Duties and Responsibilities

Responsible for providing short term support services to youth and families experiencing crisis, and or engaging in repatriation for street involved youth, and or facing the likelihood of youth leaving the home.

Provides referrals, support, guidance and problem solving to clients in order to address issues related to youth and family functioning.

Responsible for providing parents with best practice, strength based approaches for improving their parenting skills.

Responsible for increasing client knowledge and linkage to community resources and supports. May provide support to youth involved with the justice system, youth who are at risk of or currently homeless, and who are youth living independently.

Gathers information relevant to client’s problems, needs and risks by interviewing, observing behavior, meeting with caregivers and service providers using a variety of inventories, checklists, and questionnaires. Assesses the information gathered to identify client problems, needs and risks.

Provides support, guidance and problem solving to clients to address issues related to family functioning in an individual or group setting using techniques such as active listening, conflict resolution, mediation and negotiation through a strength based approach and psycho-educational education methods that will resolve the identified needs and risks.

Provide brief intervention and support to families and youth, which may include mediation with the goal of re-integrating and/or maintaining the youth in their family home.

Provide education to parents and parent groups around conflict styles, adolescent development which may include behavior disorders, mental health, and addictions. Link parents to…