QA Engineer

THE ROLE

In this role, you will work directly with the engineering and product teams to ensure quality, consistency, and performance across our applications. You will report to the Director of Quality Assurance.

• Collaborate with engineering, product, customer support, data, etc.
• Ability to provide production support to the CX support team.
• Review requirements, specifications, and technical design documents to provide timely and meaningful feedback.
• Estimate, prioritize, plan, and coordinate testing activities.
• Work with developers and product managers to develop a complete test plan for assigned projects.
• Manual, API, and automation testing.
• Identify, record, document thoroughly, and track bugs.
• Perform thorough regression testing when bugs are resolved.
• Coordinate and participate in code deployment.
• Learn processes and systems between and within departments that rely on technology, and look for opportunities for improvement.

• Minimum of 3 years of testing experience working in a QA capacity.
• Hands‑on experience with AI tools.
• Hands‑on experience with automated testing tools.
• Hands‑on experience with API testing tools.
• Experience with various browsers and operating systems, including mobile platforms.
• Ability to multitask and prioritize workload.
• Knowledge of software QA methodologies, tools, and processes.
• Experience in writing clear, concise, and comprehensive test plans and test cases.
• Experience working in an Agile/Scrum development process.
• Strong communication skills.
• Experience with performance and/or security testing is a plus.
• Knowledge of SQL/Postgre
  
  SQL and scripting is a plus.

• Competitive salary range between $85K - $95K CAD
• Remote working location.
• Health, dental, and vision insurance.
• Life and disability insurance.
• Flexible PTO.
• Mental well‑being options.
• Robust holiday schedule.
• Registered retirement savings plan.
• Growth opportunities!