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Manager, Equipment Field Operations

Job in Lanham, Prince George's County, Maryland, 20706, USA
Listing for: Otis Worldwide Corporation
Full Time position
Listed on 2026-10-05
Job specializations:
  • Business
    Operations Management, Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below
Position: Manager, New Equipment Field Operations
** Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?
** Otis Elevator is seeking a passionate and driven individual to join as our Manager, New Equipment Field Operations and help us continue to provide exceptional service to our customers. The main goal of the role is to provide day-to-day management and training of field staff, including employee selection and development, field training, and safety.

This individual will also lead operational efforts, managing costs while ensuring superior customer satisfaction. You will report to our Sr, Manager NE/MOD in the Lanham, MD territory.
** On a typical day you will:
*** Must be able to develop and maintain positive, cooperative, team-oriented relationships with co-workers, supervisors, managers, clients and others in contact with the job.
* Maintaining customer quality assurance; emphasis on safety, managing the expenditure of labor, materials and other assets.
* Communicate directly with multiple representatives of the general contractors, owners, architects and designers, also State and Local authorities and regulatory agencies concerning project design, preparations, and scheduling of installation for the equipment.
* Improving efficiencies and performance to estimate.
* Knowledge of the principals of cost estimating, scheduling and contract administration is preferred.
* Ability to accurately interpret construction contractual documents and contract modifications to determine cost of such change.
* Accurately analyze situations and assist in developing contingencies for estimates.
* Candidate should be versed in contract writing and administration, and will perform customary construction process duties that include managing billing, consultant and contractors’ payments, processing RFIs and optimizing change order opportunities, as well as maximizing project cash coverage.
* Ensuring sales goals are achieved, new customers are added to increase revenues, and relations with existing customers are maintained.
** What you will need to be successful:
*** 5+ years of management experience in the construction, elevator industry, or related industry required.
* Elevator industry experience is desired.
* Candidate must demonstrate solid leadership, effective team building, strong communication and presentations skills to effectively develop relationships with internal customers and external customers.
* Assertive, goal-oriented individual who is a team player.
* Must have demonstrated good business decision making in previous positions.
* Strong sales and financial acumen.
* Must have strong computer skills.
* Bachelor’s degree highly desired, with 5 years of experience.
* High school, or equivalent, plus 10 years of relevant experience.
*
* What We Offer:

*** 401(k) plan that includes generous company match and a separate automatic retirement contribution
* Comprehensive medical, prescription drug, dental and vision coverage for colleagues and their eligible dependents, beginning on their first day of employment
* Three weeks paid vacation and paid company holidays
* Paid sick leave - Employee assistance and wellness incentive programs
* Life insurance and disability coverage
* Voluntary benefits, such as legal, pet, home, and auto insurance
* Birth/adoption and parental leave benefits
* Adoption assistance
* Tuition reimbursement program
* Peer recognition and service anniversary awards, as well as spot performance bonus opportunities
** Apply today to join us and build what’s next!.
** If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.  You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide.

We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving,…
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