Human Resources Manager

Overview of Position

The Human Resources Manager serves as a strategic partner with the Chief People Officer and organizational leaders to drive HR initiatives that advance Ardmore’s strategic objectives. The HR Manager helps align HR operations with organizational goals, supports and develops the HR team, leads recruitment strategies, manages employee relations, and ensures completion of required regulatory and compliance reporting. The HR Manager provides expert guidance across key HR functions—including performance management, compensation and benefits, employment law compliance, training and development, workplace investigations, and policy interpretation to support a collaborative, high‑performing organization.

• Collaborate with the CPO to implement HR initiatives aligned with the strategic plan.
• Lead change management efforts to support organizational transformation and growth.
• Champion HR programs and practices that reinforce key organizational priorities.
• Provide leadership and mentorship to the HR team to advance departmental effectiveness and impact.

• Directly support full‑cycle recruiting to fill select vacancies, including sourcing, interviewing, selection, and onboarding.
• Build relationships with external recruiting sources to enhance the organization’s talent pipeline.
• Ensure recruitment and onboarding processes are inclusive, efficient, innovative, and aligned with organizational values.
• Partner with department leaders to identify workforce needs and succession plans.
• Develop and execute workforce plans to meet future talent needs.
• Drive the performance management processes to strengthen accountability, leadership and feedback effectiveness which drive organizational performance.
• Design and deliver training, leadership development, and employee engagement programs aligned with strategic priorities.

• Serve as the primary resource for employee relations matters, providing guidance and support for workplace issues.
• Conduct investigations, conflict resolution, and mediation as needed, ensuring fair and consistent application of policies.
• Foster a positive, inclusive, and high‑performing workplace culture.
• Support the development and implementation of employee engagement and recognition programs.

• Support HRIS/UKG system optimization to support data‑driven decision‑making.
• Support UKG system implementation and learning for managers and staff in collaboration with the HRIS Administrator.
• Support the review and improvement of HR workflows such as onboarding, offboarding, benefits, enrollment, and performance reviews.
• Prepare managerial reports and analysis, if required.
• Provide strategic HR metrics and analytics to inform leadership decisions.
• Monitor progress against strategic HR goals and report outcomes to the CPO and executive team.

• Manage benefits, compensation, and employee relations with a focus on equity and transparency.
• Ensure all HR actions comply with organizational policies, federal/state/local laws, and regulatory requirements.
• Build strong relationships with internal and external stakeholders to advance strategic initiatives.
• Collaborate with payroll and accounting on matters relating to employee compensation.
• Represent the organization at industry events, community functions, and strategic meetings.
• Stay current on HR trends, best practices, and legal requirements.
• Perform other duties as assigned.

• Bachelor’s Degree in Human Resources, Business Administration, or related field (Master’s preferred).
• SHRM or HRCI certification strongly preferred.
• Proficiency using UKGPro and/or UKG Ready operations and data analytics is required.
• 5+ years of progressive HR experience to include recruiting and employee relations, in Maryland.
• 3–5 years’ experience partnering with organizational leaders (CPO/CHRO, CEO, COO‑level) executing HR strategies and delivering measurable business impact.
• Recent experience completing regulatory and voluntary state and agency reporting.
• HR experience working with an…