Assistant Store Manager; Self Storage - Temporary

Assistant Store Manager (Self Storage) - Temporary

Join to apply for the Assistant Store Manager (Self Storage) - Temporary role at Secure Space

Secure Space Management LLC is one of the fastest growing Self Storage platforms in the USA with assets located primarily in high-density, urban markets. With a focus on exceptional customer service and upgraded security features, Secure Space Management LLC provides a high-quality experience that our customers can count on in any store they visit.

The Temporary Assistant Store Manager plays a key role in supporting the Store Manager, Area Manager, and District Manager to achieve the store's goals. This position involves collaborating closely with the team to enhance sales and customer acquisition and manage vendor relationships, contributing to the store's overall success. Additionally, the Temporary Assistant Store Manager is involved in executing departmental projects and initiatives, always emphasizing teamwork by working effectively with staff and customers.

Our office operates on weekends, yet we offer flexible scheduling options to promote a balanced work-life for our team.

The Temporary Assistant Store Manager will support the efforts to maintain the store's alignment with brand expectations, encompassing assisting in monitoring sales and occupancy statistics, ensuring a positive customer experience, maintaining cleanliness, and helping with facility operations.

• We truly promote from within. We are opening 30+ stores in 2025, which provides a great opportunity for career growth. Currently over 40% of our District Store Coordinators started as Store Managers with Secure Space.
• 62% of move-ins are completed online with the help of our US-based customer success team. They arrive at your store already booked and paid!
• Our stores are fully owned and operated, no managed properties to deal with.
• All of our Auctions are done online, no in-person auctions.
• Co-develop your shift schedules with your team, your input is valued and respected.

We’re offering a $1,500 retention bonus, paid in two installments within your first year of employment. Performance and attendance requirements apply; ask a Recruiter for details!

• Minimum (1) year of experience in storage, retail or hospitality.
• Strong use of the English language in verbal and written communication.
• Provide consistent support to the Store Manager and act as a backup in their absence.
• Customer service mindset.
• Proficient in Microsoft Word and Excel.
• Identify potential maintenance, safety, and fire issues.
• Operate roll‑up doors for storage units. Willing to travel occasionally to another location for scheduled shifts.
• Skilled in resolving conflicts and quickly addressing and resolving issues.

• Support the team in surpassing sales targets by assisting in the promotion of unit rentals, warranties, and moving supplies and encouraging the acquisition of positive reviews.
• Help guide new customers through the rental process, ensuring smooth and efficient transactions.
• Assist in reaching out to potential clients to confirm their moving dates and ensure their storage units are ready and secured.
• Aid in managing the accounts of past-due tenants and support the efficient processing of paperwork for the lien/auction process.
• Contribute to providing exceptional customer service, aiming to exceed client expectations and address their needs effectively.
• Conduct daily property inspections alongside the team to maintain security, cleanliness, and proper upkeep. This includes checking locks, cleaning units, restocking supplies, and performing light maintenance tasks.
• Perform light gardening work.
• Utilize power tools for general maintenance of property and grounds.
• Use both cleaning and property maintenance chemicals for cleanliness and overall aesthetics.
• Communicate updates, results, and recommendations to the Store Manager and the Leadership Team clearly and effectively.
• Be prepared to occasionally travel to other nearby locations to assist with scheduled shifts.
• Show flexibility in scheduling, being available for weekend and…