Driver - Class A CDL, Hargrove - Part Time Casual, Lanham, Maryland

The Driver – Class A CDL is responsible for ensuring timely delivery of goods to customer sites as needed or as a part of a pre-defined route, reviewing orders prior to delivery to verify accuracy, and loading and unloading goods, and pick-up using Encore owned, leased, or rented trucks including vehicles with a gross vehicle weight (GVW) of greater than 26,001 lbs.

This position is responsible for obtaining and maintaining a CDL license and heavy-duty DOT certification as required by state law to operate vehicles with a GVW over 26,001 lbs. This position reports to the Transportation Operations Manager.

• Drive Encore owned, leased, or rented vehicles including vans and box trucks that may exceed a gross vehicle weight (GVW) of 26,001 lbs.
• Maintain set routes and schedules as directed by their supervisor to meet customer expectations.
• Loading and unloading of vehicles.
• Review orders for accuracy during both delivery and pickup to ensure all items are accounted for.
• Ensure contents are properly secured inside of truck to prevent breakage or damage to gear.
• Obey all applicable traffic laws and drive according to the weather/road conditions.
• Able to complete a manual and/or electronic logbook, based on an assigned region.

• Provide superior customer service and strive to exceed the needs and expectations of both internal and external customers.
• Maintain a positive relationship with all clients through effective communication and interaction.
• Assist with dispatching (as needed), which includes planning routes, making driver assignments, coordinating with venues and branch personnel, and arranging for 3rd party transportation to support regional needs.

• Assist warehouse team with other responsibilities to include pulling, receiving, and transportation of equipment.
• Participate in annual physical inventory process.
• Perform quality control and equipment staging in warehouse as directed.
• Ensure all equipment is picked up and/or delivered on site.

• Works with the dispatcher or warehouse supervisors to ensure vehicles are well maintained through scheduled service appointments as required.
• Maintain good general overall appearance of the vehicles and ensure all vehicles are kept clean and free of debris.
• Perform daily inspection on vehicle prior to route and ensure Driver Vehicle Inspection logs are performed before each trip.
• Maintain and replenish all vehicle fluids as needed – e.g., wiper fluid, DEF, etc.
• Identify mechanical maintenance needs as they occur.
• Report any vehicle damages or traffic violations to immediate supervisor in a timely manner.

• High School Diploma / GED
• 3+ years driving experience
• Drive trucks with a Gross Vehicle Weight Rating (GVWR) under and above 26,001 lbs.
• CDL license and heavy-duty DOT certification as required by state law
• Valid Driver’s License
• Clean driving record.
• Basic Computer Skills
• Exceptional customer service skills.
• General knowledge of vehicle inspection and maintenance.
• General understanding of proper load securement.
• Proficient using GPS and other routing systems.
• Ability to drive or sit for long hours at a time.
• Good communication skills with internal and external customers.
• High degree of teamwork with customers, peers, and managers
• Ability to use and understand automated routing software.
• General competencies skills in smartphone use.
• Serve as a brand advocate and ambassador in every interaction.
• Ability to maneuver vehicle in heavy city traffic conditions.
• Must submit to random drug/alcohol screening per DOT regulations.

• Hospitality
• Ownership

• Demonstrates Self-Awareness

• Ensures…