Receptionist​/Customer Service

ESSENTIAL DUTIES

This position plays a key role in supporting administrative functions in the Front Office, Design, and various other departments. The role requires a detail-oriented, organized, and dependable individual with the ability to multitask, communicate effectively, and work collaboratively across teams.
Candidates must have experience dealing with high call volume of incoming customer calls.

• Answer and direct phone calls in a professional manner.
• Open, sort, and distribute mail.
• Maintain client binders and job documentation (physical and digital).
• UPS shipping and receiving.
• Maintain ordering of office and janitorial supplies and materials as needed.
• Enter purchase orders as needed.
• Support daily office organization.
• Schedule meetings as needed.
• Maintain sample program: which includes ordering and keeping supplies of our standard showroom samples and sending out client samples.
• Provide general backup coverage for other office staff.
• Assist with other tasks as needed.

• Must have experience handling high call volume.
• Strong organizational and filing skills; high attention to detail.
• Ability to handle multiple tasks accurately and efficiently.
• Experience with Microsoft Office Suite
• Professional, friendly phone and client communication skills.
• Dependable, self-motivated, and collaborative team player.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma or GED
• Prior experience in an office support role
• Familiarity with shipping systems, filing systems and basic bookkeeping a plus