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Technical Support Engineering Design & Technologists

Geographic Information Systems; GIS​/Technology Support Specialist

Job in Lansdale, Montgomery County, Pennsylvania, 19446, USA
Listing for: Lansdale Borough
Full Time position
Listed on 2025-12-21
Job specializations:
  • IT/Tech
    Technical Support, Engineering Design & Technologists
  • Engineering
    Technical Support, Engineering Design & Technologists
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Geographic Information Systems (GIS) / Technology Support Specialist

Job Summary

The Borough of Lansdale is looking for a GIS/Technology Support Specialist who will assist with the coordination of Geographic Information Systems and Information technology services across all Borough Departments. Under Basic supervision from the IT Manager and the Director of IT, performs work in the development and maintenance of GIS systems including the ESRI ArcGIS Enterprise environment that supports electric utility operations, wastewater treatment plant infrastructure, municipal assets, and public works functions.

This position ensures accurate geospatial data, supports utility engineering and field operations, manages GIS-based applications, and provides technical services to staff across departments, while working closely with engineering, electric, wastewater, public works, and IT personnel to support planning, design, maintenance, and mapping activities. The technician will assist all Borough Departments in utilizing and implementing technology to modernize operations to improve organizational efficiency and effectiveness.

ESSENTIAL

FUNCTIONS
  • Prepare, collect, organize and input data to maintain and enhance the Boroughs’ GIS including field research and GPS data collection and processing.
  • Provide first-response and follow-up help desk services over the phone, in person, or by remote desktop support for the Borough’s internal information technology network and Geographic Information Systems. Assist staff with common information technology issues related to workstation computers, network printers, email, mobile phones, and other technologies as needed.
  • Perform a variety of Borough-wide GIS application development functions and analysis including design, writing, development, modification & implementation of GIS applications to create custom GIS web applications for Borough departments
  • Assist with interpreting as-built drawings, construction plans, engineering plans, recorded maps, deeds, legal descriptions, imagery and related source documents and incorporates them into GIS using various methods including coordinate geometry, digitizing, and GPS.
  • Assist in the creation and maintenance of multiple GIS layers including capital asset inventory, electric utility management, streets, zoning, other development layers, sanitary and storm sewer system layers.
  • Follow quality assurance (QA) and quality control (QC) processes, and perform routine data management tasks, such as data validation and correction, queries and editing in GIS to ensure GIS data accuracy, integrity, and completeness.
  • Assist with GIS and data analysis, prepare and execute queries, produce maps, spreadsheets, graphs, and other analytical products.
  • Troubleshoot and support the Borough’s GIS, IT, and related hardware and software, including peripheral equipment, printers/plotters, GPS and other mobile devices in conjunction with other Technology Department staff.
  • Provide additional support in the maintenance and expansion of GIS & SQL databases and GIS server operations.
  • Works closely with the electric department in maintenance and documentation of complex datasets, including infrastructure, inventory, fleet management, and technical PA One Call requests.
  • Performs a variety of office related functions, including preparing correspondence, maps, presentation materials, reports, printing materials, answering phones and responding to inquiries from consultants, customers, vendors, staff, and the general public.
    • Education & Experience

    * indicates developed after employment

    Bachelor’s degree in a geographic information-related field such as Geography, Cartography, Earth Science, Ecology, Engineering, Planning, Environmental Sciences, or any other related field and one (1) year GIS-related work experience.

    Knowledge

    Thorough knowledge of principles, practices, terminology, and trends in Geographic Information Systems.

    Thorough knowledge of Information Systems usage and modern land-based mapping application theory.

    Thorough knowledge of procedures, principles, and practices for the installation, configuration, upgrading, operation, and troubleshooting of GIS related hardware and peripherals including printers/plotters, GPS and other…

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