Shift Lead

Join to apply for the Shift Lead role at Walgreens

This position is open until filled.

$17.00/hr - $20.00/hr

• Open and close the store in the absence of store management, including systems start‑ups, cash handling, and ensuring the floor and stockroom are ready.
• Handle product returns, order voids, customer refunds, cash drops to the safe, and provide change as requested.
• Model and deliver a distinctive and delightful customer experience.
• Maintain and hold store keys for opening and closing as needed.
• Assist and coach team members with the warehouse and vendor ordering process, including opening the backdoor for vendor deliveries.
• Register all sales on the assigned cash register, record scanning errors, price verifications, items not on file, price modifications, and voids.
• Review order exceptions on order release day and assist with reverse logistics (e.g., 1506, returns, empty package).
• Evaluate and develop displays, including promotional, seasonal, and sale merchandise; complete resets and revisions.
• Maintain accurate inventory counts for all departments and stockroom locations.
• Assist with ensuring the Outdate program is followed and with food separation and placement policies.
• Perform basic department pricing and daily price changes; ensure signage supports accurate pricing and complies with local regulations.
• Assist with bookkeeping activities: cash reports, cash counts, ledgers, and bill payments as requested.
• Maintain a clean, neat, and orderly store condition, requesting repairs as needed.
• Assist at the pharmacy window as requested and ensure compliance with state and local regulations for regulated products.
• Conduct bag checks of team members before they leave the store.
• Comply with all company policies and procedures; maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.

• One year of prior leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English (except in Puerto Rico).
• Knowledge of store inventory control (preferred).
• We will consider employment of qualified applicants with arrest and conviction records.
• Obtain and maintain a valid PTCB certification or pharmacy license as required by state (preferred).

An Equal Opportunity Employer, including disability/veterans.