Shift supervisor, Retail

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. The Shift Supervisor leads store staff when there is no manager or Operations Supervisor onsite, ensures smooth store operations, and completes all opening and closing procedures.

• Manage and supervise store crew, assigning tasks and following up
• Effectively communicate information between store management and crew
• Provide excellent customer service: greet, help, respond to questions, problems, complaints, and promote a positive shopping experience
• Maintain customer/patient confidentiality
• Price merchandise, stock shelves, execute displays, signs, and inventory of weekly, promotional, and seasonal merchandise
• Reset departments following POGs and maintain off‑shelf merchandise

• Deductive reasoning, analytical, and computer skills
• Advanced communication and supervisory skills
• Ability to work a flexible schedule, including early morning, overnight, weekend shifts, overtime, and respond to urgent issues

• Experience as a retail supervisor

High School Diploma or equivalent (preferred but not required).

Anticipated Weekly

Hours:

40
Time Type:
Full‑time
Pay Range: $16.50 – $24.00 per hour (actual base salary depends on experience, education, geography and other factors).

• Affordable medical plan options, 401(k) plan with company matching, employee stock purchase plan
• No‑cost programs for wellness screenings, tobacco cessation, weight management, confidential counseling, financial coaching
• Paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and other benefits depending on eligibility

Application window closes on 03/19/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.