Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Full Time in Lansdale - PA

• Bonus based on performance
• Opportunity for advancement
• Paid time off

The Curley Agency – State Farm

Are you someone who thrives in a relationship‑driven environment and gets excited about uncovering new sales opportunities? Do you love helping customers—while also boosting agency growth through proactive protection conversations? If so, we want you on our winning team.

As a Customer Service & Sales Representative, you’ll support existing clients while strategically growing accounts through impactful recommendations. You’ll focus on retention, loyalty, and revenue growth—all by ensuring customers have the coverage they truly need.

This isn’t just a support position—it’s a high‑impact role that protects clients, strengthens trust, and drives opportunity.

• Sales Growth – Expand existing accounts through needs‑based conversations
• Customer Loyalty – Build trust by solving problems and delivering fast, accurate service
• Agency Success – Help fuel performance targets and retention goals

• Competitive base pay + performance bonuses
• Licensing support if needed (Property & Casualty + Life & Health)
• Ongoing training and development
• A positive, driven team culture where your results get noticed
• A stable and rewarding career in a growing industry

• Provide high‑quality service for policy updates, billing, claims, and inquiries
• Conduct proactive policy reviews and present coverage recommendations
• Identify in‑book sales opportunities and follow up on warm leads
• Build lasting relationships through upbeat, solution‑focused communication
• Support retention goals and drive referrals

• A confident communicator who easily builds rapport
• A sales‑minded achiever who’s motivated by goals and incentives
• Someone who enjoys solving problems and turning conversations into results
• Organized, deadline‑minded, and consistent in follow‑through
• Licensed or ready to obtain required licenses (we’ll help you get there)

If you’re ready to grow your career with a role that combines outstanding service with exciting sales potential, we want to meet you.

Apply today and grow with The Curley Agency!

Compensation $50,000.00 – $70,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.