Family Support Coordinator

As a member of the Dock Village Team, the Resident Services Coordinator has primary responsibility to utilize a thorough knowledge of community development activities and Living Branches policies to organize holistic resident services efforts to meet the needs of the residents of Dock Village.

• Develop relationships with residents and solicit their ideas to assist in the development and refinement of the resident services efforts. Collaborate with others to stay informed about residents' needs or problems
• Confer with and advocate for residents on problems or questions regarding community policies and connecting them to available resources.
• Utilize outside resources such as chaplain, volunteers and appropriate agencies including local churches to assist residents when necessary.
• Collaborate with Manager and Administrative Assistant to develop and coordinate Residents' meetings.
• Prepare and maintain appropriate and adequate documentation on services provided to residents.
• Interface with community organizations and resources on an ongoing basis.
• Associates Degree in Social Services or equivalent experience preferred
• HUD Housing experience preferred
• Proficient interpersonal relations and communicative skills
• Proficient in basic computer programs including Word, Excel, PowerPoint,

At Living Branches, a community with a 5-star CMS rating, our roots run deep! Our core values put people before profit! If you're looking for a career in a friendly, welcoming place where you can make a difference, come join our team!!

• Paid Time Off – up to 3 weeks starting your first year
• Educational Reimbursement and Scholarships
• Medical, Dental, and Vision Benefits –
  as low as $22.85 per pay
• Direct Primary Care (DPC):
  Personalized, convenient primary care services at no cost for team members enrolled in our medical plan.
• Team Member holiday and summer parties
• Generous 401(k) match – Up to 7%
• Team Member discount for meals
• Free membership to onsite fitness center
• Team Member Appreciation Initiatives

"One of my favorite things to do is to help people find new friends. I enjoy seeing people come together – and I love playing a role in making that happen." ~
Emma, CNA

"I find joy in serving as a cheerleader for my teams. There's a lot of repetition in what we do every day, and I believe that helping promote an atmosphere of thanks and recognition helps people feel good about what they're doing." ~
Bob, Housekeeping, Laundry, and Custodial Supervisor

Our staff say it best! Living Branches isn't just a place to clock in and out at, it's a place where residents and staff come together to make the most out of life! Achieving an environment of togetherness is only possible through valuing our staff. We care about seeing our employees grow professionally and personally, which is why we have wellness and education programs available as well as growth opportunities in every department!

Living Branches is an Equal Opportunity Employer that employees over 700 team members and has more than 1,350 residents at three locations in Pennsylvania.

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  Overview | Linked In

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