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Senior Air Consultant

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: American Express Global Business Travel
Full Time position
Listed on 2026-01-03
Job specializations:
  • Business
    Business Development, Business Analyst
Salary/Wage Range or Industry Benchmark: 88200 USD Yearly USD 88200.00 YEAR
Job Description & How to Apply Below

What You'll Do:

  • Implement multi-workstream engagements by prioritizing client requests and work objectives using appropriate project management methodologies and tools (project plans, issue logs).

  • Apply change management techniques to drive sustainable engagement impact and return on investment. Deliver results within established scope, quality standards, and timelines.

  • Lead air projects with global customers managing 40+ points of sale, $150M+ in global air spend, and similar scale operations.

  • Develop hypotheses and identify relevant data based on what you're trying to solve for. Review and validate analyses, develop options and alternatives, and create insightful recommendations within the full engagement context. Bring an innovative approach to every challenge.

  • Possess deep understanding of TMC travel data, airline pricing and inventory management, corporate fare filing, and multiple data sources (ATPCO, Diio Mi schedule data, etc.).

  • Demonstrate familiarity with data visualization tools and reporting platforms (Tableau, for example).

  • Create custom models and scenarios using available dataset

  • Bring exceptional interpersonal skills, strong listening ability, and polished written and presentation skills. Navigate ambiguity and present work results in a compelling, clear manner. Distill sophisticated subject matter into key messages for colleagues and clients.

  • Lead global airline relationships—representing both customer and consultancy interests.

  • Understand client organization dynamics and build strong working relationships with all key partners. Apply American Express Global Business Travel solutions and available industry tools to develop best-in‑class deliverables and procedures.

  • Successfully navigate global, matrixed client organizations with multiple collaborators, and similar complexity.

  • Demonstrate strong work ethic with peers and junior colleagues. Coach your team on subject matter and industry knowledge. Contribute to knowledge creation and sharing related to the airline industry. Support delivery of internal and external projects that grow the business.

  • Indirectly manage analysts (onshore and offshore) to create and deliver positive client outcomes.

What We're Looking For:
  • Willingness to travel for client needs (10–20% of the time)

  • Relevant travel experience in areas such as procurement or strategic sourcing

  • Knowledge of strategy, financial and business operations, and cost management (preferred)

  • Strong analytical skills with ability to evaluate alternatives and recommend solutions

  • Strong communication skills, including internal and external presentation development and delivery

  • Strong client service orientation

  • Ability to interact effectively with people at all levels within your team or client organization

  • Drive to grow career (people leadership, strategy, expanding knowledge into other Consulting practices)

Location:

United States

The US national base salary range for this position is from

$88,200.00 - $

The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus which rewards participants based on individual and/or company performance.

For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

The #TeamGBT Experience
  • Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

  • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

  • Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

  • We strive to…

Position Requirements
10+ Years work experience
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