Salesforce Business Analyst

Full time

Remote Location.

Position Schedule / Shift:

Monday to Friday, 8:00am to 5:00pm.

The Salesforce Business Analyst will be responsible for assisting in gathering requirements, configuring, maintaining, and supporting Salesforce solutions to meet our business needs.

The Salesforce Business Analyst will be responsible for assisting in gathering requirements, configuring, maintaining, and supporting Salesforce solutions to meet our business needs.

Collaborate with cross-functional teams to ensure alignment between business needs and Salesforce functionality.

Building business stakeholder relationship

Relaying and clarifying requirements for the development and testing teams

Provide Training for pre and post deployment.

Participate in Agile Ceremonies

A bachelor’s degree in Business Administration, Information Systems, or related field, or equivalent work experience.

2+ years experience in Salesforce as an Administrator or Business Analyst

Knowledge of Sales and Service processes in Salesforce

Understanding and Agile mindset

Certified as Salesforce Administrator preferred

FLEX WORK IN WORK ENVIRONMENT

This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy.

ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.).

Salesforce Business Analyst will earn a competitive annual salary of $95,000 - $115,000 with annual bonus potential, based on performance.

At ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial well-being, and professional growth.

Medical plans with multiple coverage options, including HSA eligibility.

Dental and vision benefits.

Employee Assistance Program (confidential support services).

Financial Protection & Insurance

Company-paid basic life insurance.

Optional supplemental life insurance and dependent coverage.

Short-term and long-term disability coverage.

Retirement & Savings

401(k) plan to support long-term financial goals.

may contribute 1% to 50% of eligible earnings, either pre or post tax.

immediate vesting.

Additional company contribution of 4% of pay each pay day into your account;
Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options.

Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements.

Part-time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and will accrue at a minimum of 3 hours per month.

Paid Holidays:

Full-time employees are eligible for 10 company-paid holidays annually, in addition to 1 mental health day, 2 floating holidays and 1 volunteer day. Holidays vary by business unit schedules.

Part-time employees are eligible for 8 company-paid holidays annually, in addition to 1 mental health day and 2 floating holidays. Holidays vary by business unit schedules.

Tuition assistance (up to $5,250 annually;
Professional certification support with 100% reimbursement for eligible programs.

Complimentary AAA membership with roadside assistance and travel discounts.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

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