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Bilingual Customer Service Representative
Job in
Lansing, Ingham County, Michigan, 48900, USA
Listed on 2025-12-17
Listing for:
First National Bank of America
Full Time
position Listed on 2025-12-17
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
First National Bank of America is seeking customer-focused bilingual candidates for our call center. We will train candidates who possess exceptional communication and customer service skills, regardless of prior experience.
A successful Bilingual Customer Service Representative will be goal-driven and thrive in a fast‑paced environment.
Responsibilities- Answer incoming calls and other communications from loan customers, assisting them with varied inquiries.
- Resolve loan customers’ requests in a timely and professional manner.
- Engage in outbound calls to provide exceptional service and follow up for customers.
- Create and maintain appropriate customer records.
- Medical – Multiple plans to choose from including HSA and traditional; premiums as low as $0.00.
- Dental – Premiums as low as $0.00.
- Vision – Low premium plan.
- Discounted childcare.
- Pet insurance.
- Paid Time Off (PTO).
- 401(k) with employer match.
First National Bank of America is an Equal Opportunity Employer.
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