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Onboarding Strategist Enterprise SaaS Success
Job in
Lansing, Ingham County, Michigan, 48900, USA
Listed on 2026-01-03
Listing for:
Zoom
Full Time
position Listed on 2026-01-03
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading communication platform is seeking an Onboarding Manager to deliver world-class onboarding experiences that accelerate customer value. The role involves leading kickoff calls, coordinating implementation, guiding early adoption, and managing stakeholder relationships. Candidates should have 3+ years in customer onboarding and experience in SaaS platforms. This position offers the chance to make a significant impact on customer success while creating scalable processes.
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