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Customer Support Team Lead: Elevate Player

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: Aristocrat Leisure
Full Time position
Listed on 2026-11-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 60000 - 85000 USD Yearly USD 60000.00 85000.00 YEAR
Job Description & How to Apply Below
Position: Customer Support Team Lead: Elevate Player Experience

Aristocrat Interactive is seeking a Customer Support Team Lead to guide our Contact Center team in the iGaming and iLottery unit. You will monitor real-time queues, mentor agents, and coordinate documentation to maintain top-tier service for players.

You’ll drive performance, provide training, and collaborate with other departments to resolve complex issues while aiming for ongoing process improvements and excellent customer happiness.

This opening is for the Customer Support Team Lead:
Elevate Player Experience role at Aristocrat Leisure.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Lansing, MI, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 60.000 - 85.000.

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