Customer Support Team Lead - Coach & QA; iGaming
Listed on 2026-11-04
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Bilingual, Client Relationship Management -
Entertainment & Gaming
Customer Service Rep
Aristocrat Interactive is seeking a Customer Support Team Lead to guide our Contact Center in the iGaming and iLottery unit. You will oversee daily operations, coach staff, and ensure compliant, high-quality customer service for players, while collaborating with other departments to resolve complex issues and improve processes.
The role emphasizes leadership, training, and performance management to drive customer happiness and operational excellence in a fast-paced environment.
Our organisation is growing, and we are hiring a Customer Support Team Lead
- Real-Time Coach & QA (iGaming) in Lansing, MI, United States.
The advertised compensation is 60.000 - 90.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Customer Support Team Lead
- Real-Time Coach & QA (iGaming) role in the description above.
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