Part time Student Ambassador

• An inclusive, welcoming environment for our students, faculty & staff
• WCC tuition waiver of 3 credit hours per semester
• Great Discounts at WCC’s Health & Fitness Center, Barnes & Noble Bookstore and more!

Student Ambassadors are a diverse group of current students that are united by their passion to help. Being a Student Ambassador is a rewarding, challenging, and demanding experience. You will be a primary representative of Washtenaw Community College ( WCC ), facilitator, problem-solver and mentor through various new student experiences virtually and in-person. You will be the face of WCC to new and prospective students.

You will be expected to genuinely connect with a wider and more diverse range of people than you may have ever experienced. You will be part of maintaining a safe space for new students as they make the transition into our campus community.

• Facilitate orientation for new and returning students
• Provide individual and group campus tours
• Conduct small and large group presentations at events (both virtually and in person)
• Meet and greet prospective students, families, and special guests at events
• Assist with data entry, gathering materials for events, and other departmental needs
• Regularly conduct outgoing phone calls to students for registration, payment, and other reminders
• Contact students who have recently completed onboarding to check-in on their experience
• Represent WCC at both on-campus and off-campus events as needed
• Serve as a point of contact for students navigating campus resources and provide appropriate referrals
• Attend mandatory weekly staff meetings; and semesterly training activities
• Assist in development of presentations, documents, and flyers

• Host pop-up table events to familiarize students with various WCC resources and opportunities
• Assist students in basic onboarding activities at the Welcome Center during peak registration periods
• Support social media and communication efforts for student outreach
• Support WCC’s Public Relations and Marketing Department as a public-facing student representative for marketing campaigns, photo shoots, video shoots, articles, and special events
• Utilize technology, including AI-enabled tools and software where appropriate, to support the effective performance of assigned duties, enhance productivity, improve communication and information management, support decision-making, and other responsibilities, while ensuring compliance with confidentiality requirements, institutional policies, procedures, and applicable regulations.
• Assist and support other departments a directed
• Other duties as assigned
• Extensive leadership training and professional development opportunities
• Comprehensive training on Washtenaw Community College resources, services, and student support tools
• Opportunities to build meaningful connections across campus with staff, peers, and new students
• The ability to share your experiences and insights to help incoming students succeed and feel welcomed

Scheduled to work up to 15 hours/week (mornings, afternoons, evenings, and weekends); flexible around class schedules.

• Works primarily in an on-campus setting within the Office of Student Orientation, On-Boarding, and Outreach
• Regular attendance on campus is required; no remote work available
• Occasional day, evening, and weekend work is required to support program needs and events
• Physical requirements include:
  • Walking across campus for extended period
  • Standing for long durations during event
  • Carrying or transporting materials up to 25 pounds
  • Operating standard office equipment (e.g., computers, phones, printers)
• A resume that includes your current degree plan, any past or…