Associate Director of Quality

What You Will Do?

Our Pratt & Whitney Auto Air (Lansing, MI) site has an amazing opportunity within our Aftermarket Operations team! We’re looking for a passionate and results-driven leader to join us as the Associate Director of Quality (M6). In this role, you’ll report directly to the General Manager and take charge of leading our site’s Quality organization with responsibility over 25 direct and indirect reports.

You’ll be at the forefront of ensuring compliance, championing continuous improvement, and nurturing a culture of accountability and operational excellence. If you’re ready to make a meaningful impact and lead with purpose, we’d love to hear from you!

• Regulatory Compliance:
  Ensure the repair station operates in full compliance with FAA Part 145 regulations and other applicable aviation authority requirements. Serve as the primary point of contact for regulatory agencies during audits, inspections, and certifications.
• Quality Management System (QMS):
  Maintain and continuously improve the QMS to ensure adherence to company and regulatory standards. Monitor and evaluate the effectiveness of the QMS through internal audits, risk assessments, and performance metrics.
• Leadership and Team Management:
  Lead and mentor the quality organization to foster a culture of accountability, continuous improvement, and operational excellence. Provide training and development opportunities to ensure team members are equipped with the necessary skills and knowledge.
• Corrective and Preventive Actions:
  Investigate and address non-conformances and customer complaints to identify root causes and implement corrective actions. Develop and execute preventive measures to mitigate risks and improve quality performance.
• Supplier Quality Management:
  Collaborate with procurement and supplier management teams to ensure vendor compliance with quality requirements. Coordinate and conduct supplier audits and assessments as needed.
• Continuous Improvement:
  Drive initiatives to improve repair station processes, reduce defects, and enhance overall operational efficiency. Implement CORE, Lean, Six Sigma, or other quality improvement methodologies as appropriate.

• Advanced degree and 10 years of experience in Quality, Engineering or Operations experience in Aviation, Aerospace, Space, Defense or similar regulated industry; OR Bachelor’s degree and 12 years of relevant experience; OR Associate’s degree / Technical School Diploma and 14 years of relevant industry experience. We will also consider School Diploma or specialized Technical or Military training and 16 years of relevant industry experience.
• 5 years of leadership experience ideally managing technical teams.
• Experience with Quality Management Systems (e.g., ISO 9001, AS9100, AS9110).

• A Bachelor’s degree in Quality, Engineering, or a related field (advanced degree preferred).
• Proven experience in Quality Management, ideally within the aerospace or related industry.
• Airframe and Power Plant (A&P) or Aircraft Maintenance Technician (AMT) license.
• Comprehensive knowledge of FAA Part 145 regulations and other aviation authority requirements.
• Strong understanding of aerospace component repair and overhaul processes.
• Expert level understanding of OEM or Aftermarket MRO quality standards.
• Ability to lead cross-functional teams and manage quality clinics or other projects effectively.
• Strong analytical and problem-solving skills, with expertise in root cause analysis and preventive measures.
• Familiarity with quality improvement methodologies such as CORE, Lean, or Six Sigma.
• Exceptional communication and interpersonal skills to collaborate effectively across teams and with regulatory agencies.

Salary range: $147,000 – $295,000. Benefits include medical, dental, vision, life insurance, short-term and long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, parental leave, paid time off, and holidays. Eligibility for annual incentive compensation programs depends on position level and collective-bargaining agreement.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.