Telephony Engineer: Avaya & CXone Expert
Listed on 2026-10-16
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Engineering
Telecoms Engineering
Frontline Consulting Services (FCS) Inc. seeks a telephony specialist to design, configure, test, deploy, and maintain Avaya-based infrastructure, including NiCE CXone, for a large call center in Michigan. You will analyze call flows and IP architecture, resolve complex voice incidents, manage patches and upgrades, and coordinate projects and vendors.
A 24/7 on-call rotation is required. The role requires deep expertise in ACD, vectors, and call flow design to support complex telephony
We are looking to fill the Telephony Engineer:
Avaya & NiCE CXone Expert (24/7) position at Frontline Consulting Services (FCS) Inc in Lansing, MI, United States.
Learn more about the Telephony Engineer:
Avaya & NiCE CXone Expert (24/7) role in the description above.
We appreciate your interest in this position.
Join Frontline Consulting Services (FCS) Inc and contribute to our ongoing work.
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