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Customer Support Team Lead – iGaming & Player

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: Aristocrat
Full Time position
Listed on 2026-11-04
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, Bilingual, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Customer Support Team Lead – iGaming & Player Experience

Aristocrat Interactive is seeking a Customer Support Team Lead to guide our Contact Center in the iGaming and iLottery business unit. You will supervise real-time queues, coach staff, and ensure high-quality customer experiences for players worldwide.

You will monitor performance, coordinate with other departments, deliver training, and drive process improvements while maintaining rigorous documentation and compliance standards.

This posting is for the Customer Support Team Lead – iGaming & Player Experience role at Aristocrat, based in Lansing, MI, United States.

This opportunity is for the Customer Support Team Lead – iGaming & Player Experience role at Aristocrat.

We are seeking a motivated Customer Support Team Lead – iGaming & Player Experience to join Aristocrat in Lansing, MI, United States.

Consider building your career as a Customer Support Team Lead – iGaming & Player Experience at Aristocrat.

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