Transaction Manager

Transaction Manager – Gold Star Mortgage Financial Group

Location:

Lansing, MI

Schedule:

Monday – Friday (M-F)
Status:
Regular, Full Time
Pay: $20.00 per hour + Bonus (Hourly)

$20.00 per hour - $20.00 per hour (Actual pay based on skills and experience.)

Reports to:

Agency Manager, Senior Vice President of Title
Department:
Title
FLSA Status:
Non-Exempt

We are seeking a detail-oriented, proactive, and adaptable individual to join our Modern Title team as a Transaction Manager. This hybrid role combines elements of a title processor, transaction assistant, and post-closer. Ideal candidates will have a strong understanding of title workflows and experience or familiarity with title examining or abstracting.

The Transaction Manager is a key player in ensuring files move efficiently through the pipeline from order to post-closing, while maintaining a high standard of customer service, communication, and compliance. This role supports both internal teams and external clients throughout the life cycle of a real estate transaction.

• Coordinate all aspects of title transactions from order entry through post-closing
• Prepare and review title commitments, clearing title issues as needed
• Communicate effectively with clients, lenders, realtors, attorneys, and underwriters
• Assist with scheduling closings, gathering necessary documentation, and preparing closing files
• Ensure accuracy and timeliness in document collection, review, and data entry
• Monitor file milestones and proactively manage next steps to avoid delays
• Work collaboratively with the closing and funding teams to ensure smooth handoff and file completion
• Perform post-closing duties, including document recording coordination and policy issuance
• Provide ongoing updates and responsive communication to all transaction parties
• Maintain compliance with underwriter guidelines and company procedures
• Other duties as assigned

• High school diploma or equivalent (required)
• 2+ years of experience in title processing, examining, or transaction management
• Knowledge of title commitments, legal descriptions, and real estate closing documents
• Experience with Title Production Software (Qualia preferred)
• Strong organizational and multitasking skills
• Excellent written and verbal communication
• Ability to work independently and as part of a team
• Customer service-focused with strong problem-solving ability
• Notary public or willingness to become one is a plus

The work environment is characteristic of a professional office setting, with most duties performed at a desk using a computer. Occasional lifting of up to 25 lbs may be required.