Vocational Services Program Aide

TES Program Support Assistant

Peckham Inc. – TES Program Support Assistant

Summary

The TES Program Support Assistant position provides vocational support for all team members and Human Services staff that support the MFG line of business. Primary responsibilities include assisting team members in training, providing daily support on the work floor, implementing behavioral techniques, monitoring and documenting client progress, providing daily feedback and case notes, collaborating with team members/VSS/supervisors, assessing accommodations, and providing first‑line support.

Main

Duties and Responsibilities

• Monitor client progress by speaking with client, VSS, and supervisors
• Provide intensive one‑on‑one job training assistance to clients to help them learn new jobs and enhance their skills on existing jobs
• Communicate effectively with VSS, supervisors, trainers, and other stakeholders
• Provide direct feedback and training to team members regarding work readiness, work behaviors, and work skills
• Assist with crisis intervention with team members
• Assist TM’s with CIP goal completion Action Plans after progressive discipline

Other Duties and Responsibilities

• Write case notes regarding client progress
• Maintain a positive relationship with all work related professionals (VSS, supervisors, referral sources, and operations management)
• Obtain baseline information regarding work speeds, behaviors, and physical abilities/tolerances
• Assist with new hire orientation
• Provide training support for new hires and existing clients
• Occasionally monitor vacant caseload in VSS absence
• Maintain safe and clean work environment
• Promote Peckham’s vision, values, and services to all customers and stakeholders
• Assist in maintaining organization‑wide quality standards
• Other duties as assigned

Supervisory Responsibilities

This job does not have any supervisory responsibilities.

Minimum Qualifications

• 1‑2 years working with individuals that have disabilities
• 1 year of TES program experience
• Requires passing and maintaining security background checks
• Proficiency in Microsoft Office software such as Word, Excel, and Outlook
• Proficiency in, or ability to learn, SharePoint software

Preferred Qualifications

• Experience with Workday, Microsoft Teams, or other electronic file systems
• Degree or education in vocational rehabilitation, social work, psychology, or a related field
• Behavior Management Training, Therapeutic Physical Intervention Training, and First Aid/CPR training preferred
• Certified Employment Support Professional, Mental Health First Aid certifications preferred, or able to obtain upon employment
• Ability to communicate effectively in both verbal and written forms
• Experience in mentoring, coaching, and giving feedback
• Ability to manage time effectively
• Ability to solve problems and work successfully on a team

Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands of this position may be reasonably accommodated on a case‑by‑case basis.

Equal Opportunity Employer

EEO/AA Employer/Vet/Disabled. Peckham provides equal opportunities and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, height, weight, marital status, veteran status, or any other protected characteristic protected by applicable federal, state, or local law.

Reasonable Accommodation for Applying Notice

Federal Law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance or a reasonable accommodation to complete any part of your application, please:

• and you will be directed to the ILRU Directory to find an agency in your area that can assist you
• and you will be directed to the American Jobs Center (AJC) finder to locate a center near you
• Email us at careers
• Call us at (517) 316‑4000
• Visit us at: 3510 Capital City BLVD, Lansing, MI 48906 (M‑F 8am‑4pm)

Business Line

Human Services

Location

Lansing, MI

Worker Sub‑Type

Staff Member

Seniority Level

Entry level

Employment type

Full‑time

Job function

Administrative

Industries

Civic and Social Organizations

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