Room Attendant

Room Attendant – Lansing, MI

Island Hospitality Management invites you to apply for the Room Attendant position.

• Provide basic housekeeping duties including changing the sheets, re‑arranging the towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging the room after guests check out.
• Ensure all rooms are cared for according to brand and IHM standards.
• Notify supervisors of any damages, deficits, and/or disturbances.

• Highly motivated team player with strong initiative and a desire for achievement.
• Effectively handle problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
• Ability to work well in stressful situations.
• Readily available and approachable for all guests while providing excellent guest service.

The employee is regularly required to stand, sit or walk for extended periods, lift and/or move up to 10 pounds, and frequently lift and/or move up to 25 pounds. The variable weekly hours are based on guest occupancy, season, staffing, and other factors, and Island Hospitality cannot guarantee a specific number of work hours per week.

Island Hospitality is committed to employee development. The formalized training and development program provides a clear path for any employee with a desire and aptitude to thrive in the hospitality business. New hires can build on prior experience and find further growth opportunities within our company through offered tools and resources.

• Healthcare, including medical, dental, and vision insurance.
• HSA & FSA plans are available.
• Dependent care FSA.
• Identity theft protection insurance.
• Commuter benefits including transit & parking.
• Pet insurance.
• PTO and payroll incentives for annual wellness exams.
• Employee assistance program.
• Wellness subscriptions, including access to gyms, financial planning, counseling, and legal services.
• Paid sick and vacation time.
• Family leave.
• 401(k) retirement plan – IHM matches 100% up to 3% of your salary and an additional 50% on the next 2% of your salary, fully vested upon the first contribution.

• Incentive-based bonus program.
• Free room nights at our hotels and employee discounts within your hotel brand.
• Discounts for friends and family within your hotel brand.
• Team member recognition and bonus.
• Discounted tickets to theme parks, musical events, movies, and more through Tickets at Work.
• Career growth through an in-house training program tailored to your desired goals.
• Referral bonus program to any of our locations.

Equal Opportunity Employer – Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.