Information Technology Professional

Position Summary

This is an executive IT support role, requiring customer service and technical troubleshooting skills to enable users while creating positive relationships and building trust with Athletics IT support at every opportunity. Typically weekdays; however, some off hours, live event/game day support required. Resolve user IT requests, task sequence/image new devices, and perform onboarding for new employees/swap users to new machines in accordance with refreshment cycle.

Monitor hardware collections via MMC and JAMF. Use Paper Cut to monitor/manage printers and queues. Coordinate on some sports technology installations. Generally, leverage technology for the smooth operation and improvement of MSU Athletics coaches and staff.

Knowledge normally acquired in the first two or three years of college, technical, vocational or business school such as an Associate s Degree; one to three years of related and progressively more responsible or expansive work experience in IT Helpdesk or similar experience troubleshooting Windows/Mac enterprise environments; or an equivalent combination of education and experience.

Experience and ability to improve/streamline our use of TDX. Experience supporting Paciolan ticket scanning. Experience supporting collegiate sports technologies such as Spiideo, HUDL, Sideline Scout, Brightsign Players/Carousel Digital Signage, XOS/Catapult Thunder, Venue Next, OES and Daktronics scoreboards, Playsight, Axis IP cameras, Synergy, Trackman, Shot Tracker, etc. Familiarity with computer hardware components, networking basics, and computer troubleshooting.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Resume and cover letter

Please provide three professional references who are knowledgeable of your work

STANDARD 8-5

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ends October 14, 2025 at 11:55 P.M.