Business Analyst

Business Analyst

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• This position serves as the senior IT Business Analyst for MDOC's mission critical applications.
• Collaborate with MDOC clients and DTMB professionals to develop requirements, analyze data in support of projects, make recommendations for process and business flows, and develop consensus on both business and system requirements.
• This position will take on a leading role in completing the activities associated with Request for Proposals (RFP), estimating costs to complete projects, establishing action plans, completing impact analysis, and implementing test strategies.
• Serves as a liaison to vendors, and an IT system owner representing the agency for impact and strategic planning. Engage with the MDOC in establishing and fulfilling the agencies strategic goals and objectives through exemplary delivery of IT Services.
• Inform and escalte issues and risks in a timely manner. Participate in DTMB or statewide IT initiatives as necessary.
• Other duties as assigned.

• Knowledge of business analysis methodologies and process modeling.
• Knowledge of IT project planning, development, and implementation with the ability to apply that knowledge to the development of requirements and RFP narrative.
• Knowledge of the Software Development Lifecycle and related methodologies e.g., Agile, CMMI, or other industry standard.
• Knowledge of application development environments and related tools.
• Experience in the estimation, planning and forecasting of projects.
• Experience in the documenting and gathering business, functional or technical requirements for software projects.
• Ability to effectively make oral and written reports and presentations.
• Advanced proficiency with all MS Office applications, MS Project and Visio.
• Ability to draft requirements for Request for Proposals (RFP) for the procurement of IT solutions and services.
• Ability to perform project level analysis and produce project analysis documentations such as swim lanes, sequence diagrams, use cases, etc.
• Ability to work on complex business problems, analyzing and evaluating current business methods and procedures for improvements.
• Ability to direct and organize requirement capture activities; to establish project goals and objectives that support the DTMB and MDOC strategic plans.
• Ability to identify problems, evaluate alternatives, exercise sound judgment, and implement effective solutions; to develop and evaluate policies and procedures; and prepare reports.
• Ability to communicate effectively with vendors, customers, and enterprise technology management.
• Ability to build and maintain effective relationships with cross‑departmental and inter‑agency teams; including effective communication skills with technical and non‑technical groups.
• Ability to organize and develop test plans and test cases working with business subject matter experts.
• Prior State government experience is a plus.

• Bachelor's degree desired. Should be a degree in or related to: computer science, data processing, computer information systems, data communication, networking, systems analysis, computer programming, information assurance, IT project management or mathematics.

• Medical and Dental (Fast Tek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

• We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.
• All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.
• If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.
• Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.
• To learn more or exercise your rights, please contact us at

• Mid-Senior level

• Full-time

• Research, Analyst, and Information Technology

• IT Services and IT Consulting