IT Business Analyst

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This position serves as the senior IT Business Analyst for MDOC’s mission critical applications. Collaborates with MDOC clients and DTMB professionals to develop requirements, analyze data in support of projects, make recommendations for process and business flows, and develop consensus on both business and system requirements. This role leads activities related to Request for Proposals (RFPs), estimates project costs, establishes action plans, completes impact analyses, and implements test strategies.

Acts as a liaison to vendors and serves as an IT system owner representing the agency for impact and strategic planning. Engages with the MDOC to establish and fulfill the agency’s strategic goals through exemplary IT Services delivery. Informs and escalates issues and risks in a timely manner. Participates in DTMB or statewide IT initiatives as necessary. Other duties as assigned.

• Lead activities associated with Request for Proposals (RFPs), estimate costs to complete projects, establish action plans, complete impact analyses, and implement test strategies.
• Serve as a liaison to vendors and an IT system owner representing the agency for impact and strategic planning.
• Engage with MDOC in establishing and fulfilling the agency’s strategic goals through delivery of IT services.
• Inform and escalate issues and risks in a timely manner.
• Participate in DTMB or statewide IT initiatives as necessary.
• Other duties as assigned.

• Knowledge of business analysis methodologies and process modeling.
• Knowledge of IT project planning, development, and implementation with the ability to apply that knowledge to the development of requirements and RFP narratives.
• Knowledge of the Software Development Lifecycle and related methodologies (e.g., Agile, CMMI, or other industry standards).
• Knowledge of application development environments and related tools.
• Experience in the estimation, planning and forecasting of projects.
• Experience in documenting and gathering business, functional, or technical requirements for software projects.
• Ability to effectively make oral and written reports and presentations.
• Advanced proficiency with MS Office applications, MS Project and Visio.
• Ability to draft requirements for RFPs for the procurement of IT solutions and services.
• Ability to perform project-level analysis and produce documentation such as swim lanes, sequence diagrams, use cases, etc.
• Ability to work on complex business problems, analyze and evaluate current business methods and procedures for improvements.
• Ability to direct and organize requirement capture activities; establish project goals and objectives that support DTMB and MDOC strategic plans.
• Ability to identify problems, evaluate alternatives, exercise sound judgment, and implement effective solutions; develop and evaluate policies and procedures; and prepare reports.
• Ability to communicate effectively with vendors, customers, and enterprise technology management.
• Ability to build and maintain effective relationships with cross-departmental and inter-agency teams, including communicating effectively with technical and non-technical groups.
• Ability to organize and develop test plans and test cases in collaboration with business subject matter experts.

• Bachelor’s degree desired. Related fields include computer science, data processing, computer information systems, data communication, networking, systems analysis, computer programming, information assurance, IT project management, or mathematics.

• Mid-Senior level

• Contract

• Information Technology

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