IT Service Desk Specialist
Listed on 2026-10-17
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IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, Desktop Support
Convergence Networks is seeking a Service Desk Administrator to respond to and resolve IT requests from customers over phone, email, and in person. You will diagnose network, server, and workstation issues in a fast-paced environment, handling high ticket volumes and escalating when necessary.
The role emphasizes excellent communication, empathy, and a proactive attitude, with opportunities to advance within the organization. Occasional travel and on-site visits may be required.
We invite applications for the Dynamic IT Service Desk Specialist position located in Lansing, MI, United States.
The Dynamic IT Service Desk Specialist position in the Management & Operations, IT & Technology field is open for applications.
We have an opening for a Dynamic IT Service Desk Specialist in Lansing, MI, United States within Management & Operations, IT & Technology.
This role, Dynamic IT Service Desk Specialist at Convergence Networks, could be your next career step.
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