Network Engineer

• Location 106 N MARKETPLACE BLVD,Lansing, MI, 48917,United States
• Employee Type Exempt

• Name Candace Williams
• Email

LAFCU is seeking a Network Engineer to help keep our teams connected and our technology secure, reliable, and ready for growth. In this role, you’ll manage network infrastructure, support our telephony and contact center systems, and collaborate with IT colleagues and vendor partners on projects that improve operations across the credit union.

Reporting to the IT Manager, you’ll bring technical expertise, strong problem-solving skills, and a collaborative approach to supporting the technology our employees use to serve our members.

Maintain, monitor, and troubleshoot LAFCU’s LAN/WAN infrastructure, including Cisco Catalyst, Nexus, and ASA routing, switching, and firewall technologies.

Manage SD-WAN and SASE environments to support reliable connectivity and network security.

Monitor and support Cisco Webex telephony and contact center systems, partnering with consultants on changes, upgrades, and improvements.

Resolve network and connectivity issues, assist with escalated Helpdesk requests, and document work through the ticketing system.

Assist with Active Directory administration and related infrastructure support.

Evaluate network performance, architecture, and configurations; recommend improvements that support evolving business needs and industry standards.

Test, recommend, and implement hardware, software, and IT processes.

Support disaster recovery planning by assessing network risks, maintaining protective measures and backup power systems, and reviewing network recovery plans annually.

Serve as a technical resource on organization-wide projects, working closely with the Project Management Office, System Administrators, and other IT team members.

Coordinate with vendors, consultants, and technology partners to complete projects on time and keep stakeholders informed.

Maintain technology asset inventories and plan for equipment reaching end of service or end of life.

Prepare technical documentation, proposals, and reports supporting audits and penetration testing.

Share knowledge with IT staff and continue developing technical skills through training and certifications.

Perform other related duties as assigned.

Three to five years of similar or related experience.

A bachelor’s degree or formal industry-recognized certifications considered equivalent to a bachelor’s degree.

Knowledge of routing, switching, firewalls, SD-WAN, and SASE technologies.

Knowledge of operating systems, hardware, software, and Active Directory environments.

Strong analytical and troubleshooting skills, including the ability to resolve complex technical issues.

The ability to work independently, prioritize competing deadlines, and take projects from planning through completion.

Clear verbal and written communication skills, including the ability to explain technical information and present recommendations.

Strong relationship-building skills and experience collaborating with vendors, consultants, and internal partners.

Experience developing technical plans and preparing audit and penetration test reports.

Enterprise network architecture or engineering experience.

A Cisco technical background.

CCNA or other Cisco certifications. Cisco certifications are preferred at hire and required after hire.

A current driver’s license and the ability to travel independently between LAFCU locations; frequent branch travel may be required.

The ability to transport, move, connect, and disconnect technology equipment weighing up to 40 pounds.

Availability for after-hours and weekend work.

WHY LAFCU?
LAFCU is a credit…