Test Analyst - Lansing, MI

DTS is looking for Software Test Analyst for our direct client position in Lansing, MI Position Summary Client is seeking a Software Test Analyst 3 to provide exceptional customer service and testing support primarily for project needs within the Quality of Life (QoL) agencies (Department of Natural Resources, Department of Environment, Great Lakes, and Energy, and Department of Agriculture and Rural Development).

This role focuses on ensuring the quality, accuracy, and reliability of enhancements and technology updates for a public-facing applications that provide services to the residence of Michigan. The QA Tester will work closely with client teams and project stakeholders to:
Develop, execute, and maintain test plans, test cases, and test scripts. Perform functional, regression, integration, and user acceptance testing. Identify, document, and track defects, ensuring clear communication and timely resolution. Validate system changes and enhancements to support agency goals and compliance with Client standards. Participate in project meetings, provide input on requirements from a testing perspective, and support continuous improvement efforts.

Candidate Expectations The successful candidate will:
Demonstrate strong customer service and communication skills. Help guide agency partners through client processes, policies, and quality standards. Quickly learn new applications, workflows, and project contexts. Be self-directed, well organized, and confident in building strong working relationships. Adapt easily to shifting priorities, changing project needs, and evolving agency requirements. Client Agency Services welcomes candidates who are detail oriented, collaborative, analytical, and committed to delivering high quality technology outcomes.

Required Skills:

Minimum of 5 years conducting comprehensive software testing activities, including test planning, test case design, execution, defect documentation, and process analysis to improve quality and reliability. Minimum of 5 years creating, refining, and managing test cases and acceptance criteria within Agile development projects, including supporting user story validation and participating in sprint ceremonies. Minimum of 2 years working directly with senior management to communicate testing impacts, facilitate discussions on quality strategy, contribute to risk assessments, and gain alignment on testing approaches and defect resolution.

Minimum of 2 years testing IT solutions designed for public use, including validating functionality, accessibility, performance, and security considerations for customer-facing applications. Required

Education:

• Bachelors Degree