Infrastructure Solutions Architect
Listed on 2026-11-05
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IT/Tech
IT Consultant, IT Project Manager, Systems Analyst, Systems Engineer
- Actual Job Title Infrastructure Solutions Architect 5
- Job Type FT Contract
- Contract duration 1 year
- Date Opened 11/02/2026
- Target Date 11/05/2026
- City Lansing
- Country United States
- Number of Positions 1
We are seeking an experienced Service Now Platform Solutions Architect to support the design, governance, and strategic direction of our Service Now platform and its foundational services. This role is part of the Service Now platform team that supports Service Now CMDB and Service Now Foundational services for delivery of IT solutions for the DTMB Office of Chief Technology Officer (OCTO).
Key Responsibilities- Architect Service Now platform solutions aligned with DTMB strategic goals.
- Lead technical solution design, platform governance, and best practices.
- Design and support integrations with enterprise applications and services.
- Provide technical support to developers, system administrators, and project teams.
- Support platform upgrades, performance optimization, and roadmap planning.
- Ensure solutions meet security, compliance, and operational requirements.
- Collaborate with stakeholders to translate business needs into technical solutions.
- Bachelor’s degree in Information Technology, Computer Science, or related field
- 5+ years of Service Now platform experience.
- 5+ years of experience architecting and implementing enterprise Service Now solutions.
- Must have experience with Service Now ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, and workflow automation.
- Excellent communication, leadership, and problem-solving skills.
- Service Now Certified Technical Architect (CTA) or equivalent certifications.
- Service Now Implementation Specialist certifications – CMDB, ITSM, ITOM, ITAM
- ITIL Foundations V3 or higher certification
Top Skills & Years of Experience (at least 3-5):
- Bachelor’s degree in Information Technology, Computer Science, or related field
- 5+ years of Service Now platform experience.
- 5+ years of experience architecting and implementing enterprise Service Now solutions.
- Must have experience with Service Now ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, and workflow automation.
- Excellent communication, leadership, and problem-solving skills.
Clear and concise written and verbal communication is crucial to success and productivity in this role
IT Solutions Architect
Job Description:
We are seeking an experienced Service Now Platform Solutions Architect to support the design, governance, and strategic direction of our Service Now platform and its foundational services. This role is part of the Service Now platform team that supports Service Now CMDB and Service Now Foundational services for delivery of IT solutions for the DTMB Office of Chief Technology Officer (OCTO).
Key Responsibilities- Architect Service Now platform solutions aligned with DTMB strategic goals.
- Lead technical solution design, platform governance, and best practices.
- Design and support integrations with enterprise applications and services.
- Provide technical support to developers, system administrators, and project teams.
- Support platform upgrades, performance optimization, and roadmap planning.
- Ensure solutions meet security, compliance, and operational requirements.
- Collaborate with stakeholders to translate business needs into technical solutions.
- Bachelor’s degree in Information Technology, Computer Science, or related field
- 5+ years of Service Now platform experience.
- 5+ years of experience architecting and implementing enterprise Service Now solutions.
- Must have experience with Service Now ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, and workflow automation.
- Excellent communication, leadership, and problem-solving skills.
- Service Now Certified Technical Architect (CTA) or equivalent certifications.
- Service Now Implementation Specialist certifications – CMDB, ITSM, ITOM, ITAM
- ITIL Foundations V3 or higher certification
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