Training & Specialist

We're seeking a Training & Change Specialist to support a major enterprise ERP implementation within a manufacturing and services environment. This individual will develop and deliver ERP training, support communications and change management, L&D, document business processes, and help users successfully transition to the new system.

This is a hands-on, highly collaborative role for someone who can bridge ERP functionality, business processes, training, and end-user adoption while supporting the organization through implementation, go-live, and post-go-live hypercare.

• ERP Training & Facilitation - Experience developing training plans, materials, user guides, and facilitating end-user training, primarily in virtual environments.
• ERP Implementation Experience - Experience supporting an enterprise ERP implementation, transformation, upgrade, or rollout.
• Manufacturing / Services Environment - Experience with in manufacturing, field service, repair/service, industrial, heavy equipment, or another operationally complex environment.
• Communication & Change Management - Strong communication and customer service skills with experience supporting change initiatives and user adoption.

• Comparable ERP Platforms - Experience with large-scale manufacturing, service, supply chain, or asset-intensive ERP environments such as SAP, Oracle ERP, Microsoft Dynamics 365, Infor, Epicor, or similar.
• Functional / Business Analysis - Experience gathering requirements, documenting processes, mapping workflows, supporting testing, or working between business users and technical teams.
• Data & Reporting - Basic understanding of databases, SQL, reporting tools, dashboards, or enterprise data.
• AI Tools - Practical experience leveraging AI tools to improve training, documentation, analysis, or day-to-day business processes.

• Develop and maintain training plans, course materials, user guides, process documentation, and supporting content for an enterprise ERP rollout.
• Facilitate end-user training and help translate ERP functionality and business processes into clear, practical learning experiences.
• Partner with business and technology stakeholders to understand workflows, requirements, system functionality, and training needs.
• Support communications, organizational change management, stakeholder engagement, and overall user adoption.
• Assist with functional analysis, process documentation, testing, implementation activities, and go-live readiness.
• Provide post-go-live hypercare
  , helping users troubleshoot issues and supporting the resolution of incoming tickets.
• Bring strong customer service, communication, analytical, and problem-solving skills to a highly visible enterprise transformation.

Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") are committed to the full inclusion of all qualified individuals and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by applicable law.

The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if an accommodation is needed to participate in the job application or interview process, please contact

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal
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By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. Additionally, you agree to be included in our talent pool for future hiring for similarly qualified positions. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications.

Lastly, you agree to maintain as confidential, to the fullest extent permitted by law, any…