ITSM & ServiceNow Lead Automation
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IT/Tech
Job Description & How to Apply Below
Maximus seeks an experienced Manager to lead Enterprise Service Management, Knowledge Experience, and Service Now modernization across the organization. This hands-on role blends process, technology, data, and employee experience to transform how IT services are consumed through self-service, automation, and knowledge.
You will build and guide a small ITSM team, partner with IT and business stakeholders, and drive measurable outcomes while shaping AI-enabled support and automation for a remote
We would love to welcome a new ITSM & Service Now Lead – Knowledge & Automation to our organisation in Lansing, MI, United States.
The following role is for a ITSM & Service Now Lead – Knowledge & Automation with Maximus.
Our organisation is growing, and we are hiring a ITSM & Service Now Lead – Knowledge & Automation in Lansing, MI, United States.
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