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Bilingual Mortgage Collector — English​/Spanish

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: Fnba
Full Time position Listed on 2026-11-05
Job specializations:
Salary/Wage Range or Industry Benchmark: 25000 - 34000 USD Yearly USD 25000.00 34000.00 YEAR

Job Description & How to Apply Below

First National Bank of America is seeking bilingual Mortgage Collectors to support customers with past-due mortgage payments. You will use empathy, active listening, and problem-solving to help borrowers get back on track while maintaining positive relationships.

The role emphasizes customer engagement in English and Spanish and/or Portuguese, with a focus on compliant servicing, confidential handling of information, and collaboration with internal teams to resolve payment challenges.

Consider building your career as a Bilingual Mortgage Collector — English/Spanish at Fnba.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Bilingual Mortgage Collector — English/Spanish role in the description above.

We appreciate your interest in this position.

Join Fnba and contribute to our ongoing work.

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