Director of Volunteer Tax Assistance; VITA)

Title:

Director of Volunteer Income Tax Assistance (VITA)

Group/Team:
Community Impact
- Programs

Reports To:

Sr. Director Community Impact
- Programs

Status:
Full Time

Classification:
Salaried, Exempt

Minimum Salary: $81,520

As Director of the Volunteer Income Tax Assistance (VITA) program you'll play a crucial role in supporting individuals and families by providing high quality, people-centered, professional tax preparation services. Your knowledgeable, warm, and friendly approach will create an inviting environment for all who seek our services. In this leadership position, you'll be responsible for the design, implementation, and measurement of a highly impactful program that drives organizational mission.

The VITA program provides free, professional tax preparation services to income-eligible individuals and families. The Director of VITA directs the overall operation of the Volunteer Income Tax Assistance Program (VITA) including serving as a visible community leader and advocate for the program, this includes providing financial oversight and reporting, identifying strategic priorities developing a highly effective volunteer engagement strategy, writing grants, and tracking, evaluating, and reporting on program outcomes.

This hybrid position is based in either the Kalamazoo or Lansing office and requires a minimum of three days in the office each week. The VITA team is co-located across both offices, so frequent travel between Kalamazoo and Lansing will be required, along with occasional travel throughout the region as needed. During tax season, evening and weekend work will also be required.

Please Note: Two positions are currently posted; however, there is only one available opening.

• Contribute to an equitable, diverse, and inclusive organizational culture that centers people in every solution, process, and function.
• Commitment to trauma-informed and people-centered care principles, with an understanding of the impact of trauma on individuals and communities.

• Lead the development and implementation of program strategies, including setting measurable goals, cultivating strategic partnerships, and driving continuous process improvement to enhance program effectiveness and impact.
• Provide overall strategic and operational leadership for the VITA program, ensuring program quality, compliance, sustainability, and achievement of organizational and community outcomes.

• Supervise and support team members by ensuring they are effectively trained, equipped, and performing at a high level to deliver successful VITA services.
• Develop and implement volunteer engagement strategies to support regional VITA program goals, with a focus on engaging community-driven participation.
• Provide strategic leadership and oversight to the VITA team, ensuring alignment with program objectives and community needs.

• Ensure compliance with grant requirements, regulatory guidelines, and financial reporting standards, maintaining transparency and accountability in all financial matters.
• Identify, research, and actively pursue diverse funding opportunities, including federal, municipal, and private foundation grants.

• Build and maintain strong relationships with community members, partners, and key stakeholders-including national, state, and local organizations, businesses, and individuals-to advance holistic financial stability initiatives.
• Facilitate connections between community members and financial education resources, products, and services.
• Lead and advance UWSCMI's financial stability and economic mobility strategies in…