Department Manager

Job Overview

This is a Manager position at a McDonald’s restaurant owned and operated by an independent franchisee. The franchisee is the employer, separate from McDonald’s USA. Employment matters, including hiring, firing, discipline, and scheduling, are handled exclusively by the franchisee. The role is available for employees 18 years or older.

• Lead shifts every week, ensuring customers receive a fast, accurate, friendly experience.
• Manage assigned systems such as Training, Food Safety, and Inventory Management, setting goals, delegating tasks, following up, and reporting results.
• In the Guest Service Department Manager role: ensure crews and managers deliver great customer experience, promote sales, train service staff, and organize the Front Counter, McCafé, and Drive‑Through areas.
• In the Kitchen Department Manager role: ensure high‑quality food delivery, fast service, food safety, cost control, and staff training on production procedures including new menu items.
• In the People Department Manager role: hire qualified crew, train them, schedule to meet sales and profit goals, motivate crews, and recognize their contributions.

• Previous managerial experience preferred, ideally in a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule and ability to thrive in a fast‑paced McDonald’s environment.
• Must be 18 years or older.

• $17.00 per hour for open shifts (4am–1am).
• Manager availability starting at $15.00 per hour.
• Annual estimate $15,500–$36,000.
• 10 days paid vacation.
• Education through Archways to Opportunity (high‑school degree, college tuition assistance, ESL).
• Medical, dental, and vision coverage.
• Pre‑tax flexible spending accounts.
• Short‑ and long‑term disability, life, and accident insurance.
• Paid leaves of absence.
• Service awards.
• Employee Resource Connection.
• Adoption assistance.
• Matching gifts program.

McDonald’s Corporation and McDonald’s USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate‑owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally‑recognized protected basis under federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company.