Sales Associate

Join to apply for the Sales Associate - Soma role at Soma.

Come lead with us at 3003 Preyde Blvd, Lansing, MI.

The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, ensuring a great customer experience and maximum profitability. We love what we do and believe our teams are the most amazing place to work, learn, and grow!

• Meet sales goals by utilizing sales techniques and communicating product knowledge; recommend merchandise based on customer needs.
• Maintain knowledge of current sales, promotions, pricing, and visual standards.
• Handle merchandise, presentation, loss prevention, and visual directives as directed by Management.
• Participate in visual directives including store sets and sales floor maintenance.

• Promote MAPS principles and standards, offering a cohesive omni-channel experience.
• Resolve customer concerns promptly.
• Ensure efficient register experience, current on policies regarding payments, coupons, returns, and exchanges.
• Reinforce buying decisions at checkout and aim for add-on sales.
• Sign up clients for reward programs.
• Build and maintain customer relationships through clienteling and wardrobing.
• Know current product fit and style offerings in-store and online.
• Maintain consistent client communication using clienteling tools.

• Support replenishment activities to keep the store well-stocked.
• Assist with locate fulfillment and visual displays.
• Help with store cleanliness and organization.

• Promote an inclusive, collaborative approach.
• Seek personal development and feedback.
• Perform other duties as assigned.

This role may vary across brands.

• Living Chico’s FAS Values:
  Customer Focus, Trust, Engagement, High Performance.
• Managing Complexity, Planning, Organizational Savvy, Courage.

• High School diploma or equivalent.
• Retail or sales experience preferred.
• Must be 18+ years old.
• Excellent communication and customer service skills.
• Adaptability to technology.
• Strong organizational skills and multitasking ability.
• Availability to work nights, weekends, holidays.

• Walking/Standing: 67-100% of shift.
• Lifting up to 50 lbs.: 1-33% of shift.
• Climbing: 34-66% of shift.

Chico’s FAS is an equal opportunity employer.