Account Executive, Regional; Mid-Atlantic

Overview

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities.

Overview of Job Function

The Account Executive is responsible to drive business in assigned accounts (new and installed as assigned) with a concentration on new add-on business and product expansion across the Mid-Atlantic territory (PA, DE, MD, NJ, DC, VA).

The AE is expected to identify, drive, and sell Verint solutions and maintain effective account relationships within their assigned territory. The AE is responsible for owning and setting the account strategy and vision and developing a plan to execute the tactics and strategies necessary to hit both quarterly and annual sales objectives. This role will also be responsible for establishing and maintaining effective cross-functional relationships and interactions with other internal departments such as Pre-Sales, Channels, Sales Operations, Product House and Customer Support to name a few.

• Execute the Company’s sales strategies and achieve established sales quota in the assigned territory by identifying business opportunities through territory management, target account prospecting, and profiling.
• Lead all regularly scheduled calls and assign tasks with accountability to the virtual team members.
• Owns the Executive relationships and is responsible for understanding the customers’ business needs and direction.
• Stay up to date with current events within the account, understand the political landscape, manage relationships at all levels, and map Verint solutions to meet business objectives.
• Develop and own the overall sales pipeline and be responsible for both closing and prospecting into Verint’s top accounts.
• Conduct interactions with accounts at all levels via face-to-face calls, conference calls, Web Ex, and email communications.
• Assess customer needs and present appropriate solutions, utilizing the region’s Solutions Engineer(s) as needed.
• Serve as a focal point for customer support issue escalation and maintain high levels of customer satisfaction and loyalty.
• Provide effective sales presentations and product demonstrations to assigned customers and prospects.
• Maintain relationships with established customers and develop strategies to maximize revenue opportunities through increased portfolio usage.
• Provide the sales management team with accurate and timely reporting of activities including weekly and monthly sales forecasts, pipeline status, and results of prospecting activities.
• Provide routine updates to the Company’s sales database with account activity and status.
• Maintain comprehensive knowledge of Verint products and technology, as well as industry trends.

• Bachelor's Degree or equivalent work experience
• Five (5) years of sales experience selling high-value, complex, long sales cycle enterprise software and/or high-value services.
• Proven and successful sales track record of quota attainment
• Ability to prospect, identify business opportunities, conduct needs analysis, and close solutions sales to targeted accounts.
• Effective presentation and communication skills, both written and verbal, with the ability to engage senior-level executives.
• Strong negotiation and closing skills with the ability to qualify prospects from operational and financial perspectives
• Travel approximately 50-75%
• Completion of background screening as required by law and company policy
• Ability to obtain the necessary credit line required to travel

• Knowledge of value-added ROI business process sales engagements/tools
• Knowledge of Workforce Management and/or CRM/ERP software

MIN: $90k

MAX: $125k

Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, or any other characteristic protected by applicable laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any protected characteristic in our hiring, promotion and termination practices.

For US Applicants

2025 Benefits Offering information is available through internal resources.