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Inside Sales Representative

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: Carmeuse
Full Time position
Listed on 2026-10-13
Job specializations:
  • Sales
    Sales Development Rep/SDR, Business Development, Sales Representative, B2B Sales
Salary/Wage Range or Industry Benchmark: 52000 - 68000 USD Yearly USD 52000.00 68000.00 YEAR
Job Description & How to Apply Below
Job Description
  • Engage suspects, prospects and inactive customers to understand needs and develop a compelling business case to win incremental business
  • Follow up on inbound leads to qualify / disqualify and/or route to the appropriate outside sales rep for follow up
  • Prospect for new business relationships, including market research to uncover new leads and to understand company size and opportunity potential
  • Utilize cold calling, email blasts, direct email follow up and networking to engage prospects
  • Develop content in the form of email templates, call scripts, newsletters, etc that can be used to engage suspects based on their specific circumstance
  • Develop a pipeline of high potential accounts for large opportunities and work with outside sales to ensure timely follow-up
  • In alignment with sales and marketing, develop processes for lead hand-off to ensure timely hand-off & diligent sales follow up
  • Work with outside sales and marketing to track lead follow up, understand conversion & continue to improve the quality of leads being passed to the outside sales team
Lead Development
  • Engage suspects, prospects and inactive customers to understand needs and develop a compelling business case to win incremental business
  • Follow up on inbound leads to qualify / disqualify and/or route to the appropriate outside sales rep for follow up
  • Prospect for new business relationships, including market research to uncover new leads and to understand company size and opportunity potential
  • Utilize cold calling, email blasts, direct email follow up and networking to engage prospects
  • Develop content in the form of email templates, call scripts, newsletters, etc that can be used to engage suspects based on their specific circumstance
  • Develop a pipeline of high potential accounts for large opportunities and work with outside sales to ensure timely follow-up
  • In alignment with sales and marketing, develop processes for lead hand-off to ensure timely hand-off & diligent sales follow up
  • Work with outside sales and marketing to track lead follow up, understand conversion & continue to improve the quality of leads being passed to the outside sales team
Account management
  • Increase sales to small / medium customers by understanding the highest opportunity customers, engaging key decision makers / influencers & understanding the customer's project pipeline to recommend the best solutions for the job
  • Develop & execute customer retention plans to increase retention year over year
  • Proactively engage small / medium customers on a regular basis to build relationships and uncover new opportunities
  • Act as a liaison between customers and operations to communicate customer needs, issues, scheduling shifts, etc.
  • Develop & manage opportunity pipeline, track & report on win / loss rates
  • Maintain accurate and detailed customer, prospect and opportunity records using Salesforce
Quoting
  • Develop pricing & quoting acumen to ensure appropriate pricing based on the customer circumstance, consult with management when necessary
  • Generate quotes aligned with customer needs & corporate pricing policies
  • Work with sales team to develop a forecast, track & monitor results
Analytics
  • Support territory forecast creation, own tracking providing regular updates
  • Create metrics, dashboards & reports to track key indicators including opportunity pipeline, quote win / loss and regional pricing structures
  • Gather and report market information regarding competitors, pricing, products, and key market trends
Learning & Development
  • Develop an in-depth understanding of solutions to assist customers in selecting the right solution for the job
  • Develop strong relationships with decision makers & influencers across the value chain
  • Learn & embrace selling process
Administrative
  • Manage all incoming…
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