Hardware

Location:

Chicago, Illinois, Bolingbrook, Illinois, San Francisco, California, Oakland, California

Compensation: $25 - 32 USD / hour

Formic is on a mission to reshape American manufacturing by making automation accessible to every factory. As labor constraints rise, costs increase, and global competition intensifies, automation is no longer optional for manufacturers that want to stay competitive.

We deliver automation through a Robotics-as-a-Service model that combines industrial robotics, proprietary software, and full-service support into a single, integrated solution. By removing the traditional barriers of cost, complexity, and risk, we enable manufacturers to deploy automation quickly and realize measurable gains in throughput, safety, and operational efficiency without large upfront capital investment.

Backed by leading investors including Lux Capital, Initialized Capital, Blackhorn Ventures, and Mitsubishi HC Capital North America, Formic is scaling rapidly and building the foundation for a new era of high-performance, Made in America production.

Ready for a new adventure? Build your career at the forefront of robotics and industrial automation while exploring the country! Bring your technical skills, curiosity, and sense of adventure. We'll bring the robots, the challenges, and the opportunity to explore somewhere new.

As Formic's customer base and robot fleet expand nationwide, we're looking for talented, adventurous Robotics Field Service Engineers (FSEs) and Field Service Technicians (FSTs) who are excited to go wherever opportunity takes them. We'll help you relocate to a market where your skills are needed, with the possibility of moving again as our fleet grows and new opportunities emerge. Whether you're an experienced technician ready for bigger challenges or an accomplished engineer looking for your next chapter, you'll work with cutting-edge robotics, solve meaningful technical problems, and help transform manufacturing across America.

The Fleet Operations Team drives uptime and operational performance across Formic's growing fleet of deployed robotic systems. Working inside live manufacturing environments, the team diagnoses issues, restores production, and continuously improves system reliability et Operations operates at the intersection of robotics, controls, and real-world factory execution, ensuring Formic's automation delivers consistent, measurable performance across diverse industrial applications.

As a Robotics Field Service Technician, you are a hands-on member of Formic's Fleet Operations Team. Working closely with Engineering and senior field staff, you will execute preventive maintenance, carry out directed corrective repairs, and represent Formic directly within customer facilities in your assigned region / territory.

This is a hands-on, safety-focused role in uptime-critical environments. Success requires disciplined execution of established procedures, calm work during production interruptions, and clear documentation. Your work directly supports fleet performance, customer satisfaction, and long-term system reliability.

In this role, you will:

• Perform preventive and corrective maintenance on industrial robotic systems and automated manufacturing cells
• Troubleshoot and resolve mechanical, electrical, pneumatic, PLC, and robotic control system issues, independently or with support depending on technical complexity and experience
• Respond to customer service calls, diagnose production interruptions, and restore equipment to reliable operation
• Work hands-on with industrial robots, sensors, motors, drives, conveyors, and other automation equipment
• Diagnose robotic faults, perform system recovery, and support programming, configuration, and controls troubleshooting as appropriate to your expertise
• Monitor fleet performance, identify anomalies, and proactively address reliability concerns
• Investigate recurring failures, participate in root cause analysis, and implement or recommend corrective actions
• Collaborate with Engineering, senior field personnel, and other cross-functional teams to resolve technical challenges and improve system performance
• Document service activity, troubleshooting findings, repairs, and spare parts requirements using maintenance management…