Receptionist, Administrative​/Clerical

About H&R Block

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We have a high‑performing, connected culture where everyone feels like they belong.

Seasonal Client Service Professional / Receptionist – focused on wowing clients now and in the future.

Help others by building client relationships that grow stronger each year. Answer phones, greet clients, match them with the best‑suited tax professional, schedule appointments, ensure all client needs are met in person, on the phone or virtually, and maintain office cleanliness and organization.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience (preferred)

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suit tax professional
• Schedule clients per their preference
• Ensure all client needs are met during service
• Maintain office cleanliness and resource organization with team members
• Other duties as assigned

• Experience in a fast‑paced environment
• Previous customer service experience
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficient with Microsoft Office

• Employee Assistance Program with Health Advocate
• Well‑being program, Better You
• Neurodiversity and caregiver support available
• Various discounts on everyday items and services
• Benefits with additional eligibility requirements:
  Medical Coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan

We remain committed to building a connected culture where trust, care, and connections are how we work together. Our environment is recognized worldwide for best‑company lists, and we support each other’s growth.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Seniority Level: Not Applicable

Employment Type:

Full‑time

Job Function:
Administrative

Industry: Retail

Location:

Lapeer, MI